Every new Ford of Canada car and light truck includes the assurance of an emergency no-cost Roadside Assistance Program during the powertrain coverage period of the vehicle’s New Vehicle Limited Warranty.
Help is just a toll-free phone call away - 24 hours a day anywhere in Canada or the continental United States - should you ever need towing assistance, a jump-start or emergency travel reimbursement.
For complete Roadside Assistance terms, conditions and limitations, knowledgeable representatives can assist you 24 hours a day, 7 days a week. Roadside Assistance services are provided by Sykes Assistance Services Corporation (SASC) on behalf of Ford of Canada.
You can reach us in the following ways:
Online: Submit service request online directly to SASC
Mobile App: Submit service request directly to SASC through its app (iPhone users only) Sykes4Ford
Email: Reach SASC directly at: email@example.com
Review Roadside Assistance coverage, details on Emergency Travel Reimbursement and the travel benefit tool.
Find the location of your nearest Ford Dealership.
We've included a claim form to be completed for emergency road and tow service reimbursement, or emergency travel expense reimbursement.
The Sykes4Ford is an iOS roadside assistance app developed by Sykes Assistance Service Corporation for use by Ford of Canada customers on their mobile devices.
‡1 Applies to single rear wheel vehicles only. Diesel models not eligible.
‡9 Up to 5 litres of oil. Disposal fees may be extra. Does not apply to diesel engines.
♦9 In order to receive a local competitor’s advertised price: (i) tires must be purchased and installed at your participating Ford Dealer; (ii) customer must present the competitor’s actual, local advertisement (containing the lower price) which must have been printed within 30 days of the sale; and (iii) the tires being purchased must be the same brand, sidewall, speed and load ratings as shown in the competitive advertisement. Offer only available at participating Ford dealerships. This offer is valid on the cost of the tire only and does not include labour costs, valve stems, mounting, balancing, disposal, and taxes. Offer does not apply to advertised prices outside of Canada, in eBay advertisements, by tire wholesalers and online tire retailers, or closeout, special order, discontinued, and clearance/liquidation offers. Limited time offer. Offer may be cancelled or changed at any time without prior notice. See your Service Advisor.
§ Ford Protection Plan is only available for non-commercial cars and light trucks. If an eligible Ford, Motorcraft® or Ford-approved part fails due to a defect in material or workmanship, wear out or rust through, it will be replaced at no charge as long as the original purchaser of the part owns the vehicle on which the part was installed. Labour is covered for the first 12 months or 20,000 km (whichever occurs first) after the date of installation. Emergency brake pads are not eligible under this plan. See Service Advisor for complete details and limitations.
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