Roadside Assistance

WHY FORD SERVICE?

Choosing a Ford was a wise decision. So is choosing to have it maintained by Ford-trained Technicians.
 
TRUST THE EXPERTS WHO KNOW YOUR FORD BEST.

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Every new Ford of Canada car and light truck includes the assurance of an emergency no-cost Roadside Assistance Program during the powertrain coverage period of the vehicle’s New Vehicle Limited Warranty.

 

Help is just a toll-free phone call away - 24 hours a day anywhere in Canada or the continental United States - should you ever need towing assistance, a jump-start or emergency travel reimbursement.

 

CONTACT US

For complete Roadside Assistance terms, conditions and limitations, knowledgeable representatives can assist you 24 hours a day, 7 days a week. Roadside Assistance services are provided by Sykes Assistance Services Corporation (SASC) on behalf of Ford of Canada.
You can reach us in the following ways:

 

Phone: 1.800.665.2006

Online: Submit service request online directly to SASC

Mobile App: Submit service request directly to SASC through its app (iPhone users only) Sykes4Ford

Email: Reach SASC directly at: roadsideinquiries@sykes.com

 

GENERAL INFORMATION

Review Roadside Assistance coverage, details on Emergency Travel Reimbursement and the travel benefit tool.
More Info

 

DEALER LOCATOR

Find the location of your nearest Ford Dealership.
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REIMBURSEMENT AND CLAIMS PROCEDURES

We've included a claim form to be completed for emergency road and tow service reimbursement, or emergency travel expense reimbursement.
More Info

 

SYKES4FORD ROADSIDE ASSISTANCE MOBILE APP

The Sykes4Ford is an iOS roadside assistance app developed by Sykes Assistance Service Corporation for use by Ford of Canada customers on their mobile devices.
More Info

§ Ford Protection Plan is only available for non-commercial cars and light trucks. If an eligible Ford, Motorcraft® or Ford-approved part fails due to a defect in material or workmanship, wear out or rust through, it will be replaced at no charge as long as the original purchaser of the part owns the vehicle on which the part was installed. Labour is covered for the first 12 months or 20,000 km (whichever occurs first) after the date of installation. Emergency brake pads are not eligible under this plan. See Service Advisor for complete details and limitations.

THE WORKS52 
There’s more to it
than oil53 and a filter.

THE DIESEL WORKS58 
WORKS SO YOU CAN

YOUR TIRE EXPERTS
WE WILL NOT BE UNDERSOLD47 

Motorcraft®
BRAKE PADS OR SHOES
With Lifetime Warranty*
* As long as you own your vehicle