How do I use the E-Latch system on my Ford Mustang Mach-E?

One of the innovative new features on your Mustang Mach-E is electronically latched doors, called E-Latch. Opening them is a little different than doors on other vehicles. This video shows you how it works.

With your key fob on hand, or while using Phone As A Key, the button will illuminate as you approach your vehicle. Simply push the button to activate E-Latch. Doing so will cause the door to unlatch and pop open slightly. A convenient latch just below the button is there to assist with opening the front door. Simply pull the handle to open it all the way. The Mustang Mach-E also knows when the driver leaves – automatically locking all the doors.

To open the rear doors, press the button on the door. The door will unlatch and open slightly. Then, simply pull the door open the rest of the way using the grab pad on the inside of the door.

Once any door is open, it will not close again until it has been opened all the way. So there’s no need to worry about pinched fingers.

To exit the vehicle from inside, simply pull the lever on the armrest. The door will unlatch so you can swing it open the rest of the way with ease.

Accessing Your Vehicle Without Power

If you lose electrical power and need to enter the vehicle, there are two powerpoints behind an access panel located in the front of the vehicle just below the grille that allow you to attach jumper cables. With the cables connected, the front trunk will pop open, and you will have enough power to open the door.

If you have a depleted battery or lose electrical power while inside the vehicle and are unable to use the E-Latch, just pull the lever on the armrest all the way, and the door will open.

See your Owner’s Manual for more information.

Additional Information

How do I open the front luggage compartment on my Mustang Mach-E when I have no vehicle power?
What Drive Modes are available in the Mustang Mach-E?
How do Ford Power-Up Software Updates work on my Mustang Mach-E?