Other FAQs

  • What if I still need help?

    If you did not find what you needed here or have additional questions, please contact us.

  • Does Ford Credit provide any assistance in the event of a natural disaster?

    If you have been affected by a natural disaster, please call us at 1-877-636-7346.

Contact Us

At Ford Credit, we're dedicated to making your financing experience as satisfying as possible. Choose from a variety of ways to contact us so that we can provide you with the information and answers you need.


Monday-Thursday, 7AM - 9PM CT
Friday, 7AM - 6PM CT
Saturday, 8AM - 2PM CT

For the hearing impaired: Please contact the Telecommunications relay service by dialing 711.

If you need to send documents by mail, please contact us by phone or e-mail in order for us to provide the proper mailing address.

This page is for individual Ford Credit Customers.

For commercial vehicle fleets or leasing, please visit our Commercial Financing Page.