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How can we help?


Contact us with all your Ford vehicle-related questions, from company information to roadside assistance. Our qualified customer care representatives are eager to help.





Email Ford - Click here to email the Ford Customer Relationship Center

Email Lincoln - Click here to email Lincoln Customer Relationship Centre

Email Ford Credit - Click here to email Ford Credit Customer Service Department


Write Ford
Ford Motor Company of Canada Limited
The Canadian Road
P.O. Box 2000
Oakville, Ontario, Canada L6K 0C8
Write Ford Credit
Customer Service Centre
P.O. Box 2400
Edmonton, Alberta T5J 5C7

Ontario Accessibility

View our Ontario Statement of Commitment, Accessibility Policy and Accessibility Plan (APP).

Contact the Customer Relationship Centre at 1-800-565-3673, 1-888-658-6805 TDD (Hearing Impaired) or by email for our APP, Ontario Accessibility Standard for Customer Service Policy, customer feedback process or to provide feedback and for required publicly available information about our goods and services, with available accessible formats and communication supports.

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