Wear and Tear –
Get the details

Your lease vehicle is expected to be returned in good conditon. However, Ford Credit allows for normal wear and tear. (Please refer to your lease agreement for information regarding vehicle wear and tear). Keep in mind: wear and tear outside normal guidelines could result in additional charges.

What is considered excess wear and tear?

The following chart provides detailed information about Excess Wear and Tear. You can also refer to the wear and tear guidelines mailed to you prior to lease-end or download our Wear and Tear Evaluator Card.

Remember, if you purchased WearCare®, you are covered for up to $4,000 in excess wear and tear charges* at lease-end (up to an average of 40,000 kilometres per year, see your WearCare Addendum for details).

* If your vehicle has been driven for more than an average of 40,000 kilometres per year, we will waive half of your responsibility for excess wear and tear charges at scheduled lease-end, up to a maximum of $2,000 for Ford vehicles. Other exclusions may apply. Current customers can refer to their WearCare Addendum for details. Ford Credit reserves the right to change specifications, features and programs without notice and without incurring obligation.

Damage Normal Wear and Tear Excess Wear and Tear

Dents

Up to three per panel that break the paint and are within 89.9mm × 54mm (3 1/2" × 2 1/8")

Four or more per panel (regardless of size) or any that are larger than 89.9mm × 54mm (3 1/2" × 2 1/8")

Glass

No glass damage All glass damage is chargeable (even small cracks and chips can compromise safety)

Lenses (headlights, taillights and markers)

 

Scratches and scuffs Cracked or broken
Wheels Minor scuffs or nicks to wheels, wheel covers, or trim rings, or that do not affect the safety of the tire Mismatched, bent, cracked, or broken wheels, wheel covers or trim rings
Tires Tread depth of 3.2mm (1/8 inch) or greater in all grooves except the outer grooves Tread depth less than 3.2mm (1/8 inch), except the outer grooves

Interior burn holes

 

Burn holes 3.2mm
(1/8 inch) or less
Burn holes greater than 3.2mm (1/8 inch)
Interior permanent stains Stains that are 12.7mm (1/2 inch) or less or that can be removed Stains greater than 12.7 mm (1/2 inch) that cannot be removed

Interior cuts and tears

 

Cuts and tears that are 12.7mm (1/2 inch) or less

Cuts and tears greater than 12.7mm (1/2 inch)

Note: This information may be subject to change, and Ford Credit Canada Company reserves the right to alter, modify or update this document at any time. Last revised in May 2013.

Refer to your Lease Agreement for more details about excess wear and tear including:

  • Broken or missing parts (e.g., keys, key fobs, spare tire)
  • Insufficient or poor quality repairs
  • Mechanical or electrical malfunctions
  • Tires that are not of appropriate size or rating for the vehicle

To help avoid any excess wear and tear charges, we recommend necessary repairs be made prior to your vehicle return. Your Ford Dealer is there for you, should you have any needs or questions about necessary repairs.

Some vehicle damage otherwise considered Excess Wear and Tear may be covered by your vehicle insurance. Be sure to allow sufficient time for claim processing and repairs before you return your vehicle.

Excess Kilometres

It is important to understand that if you return your vehicle and kilometres exceed the amount allowed under your lease, you will be responsible for the excess kilometres driven. Please refer to your Lease Agreement for details about kilometre allowance and excess kilometre charges.
 

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