Build & Price
Configure a vehicle the way you want - from colours to options - and get a Net Price.
Contact us with all your Ford vehicle-related questions, from company information to roadside assistance. Our qualified customer care representatives are eager to help.
When contacting Ford about a specific vehicle, please try to have the vehicle's current mileage and Vehicle Identification Number (VIN) available. A VIN is 17-characters composed of numbers and letters. It is found on a metal tag affixed above the instrument panel or in your vehicle documentation (registration, insurance policy, lease or promissory note).
Ford of Canada Relationship Centre 1-800-565-3673
Knowledgeable representatives can assist you Monday to Friday, 8:30 a.m. to 5:00 p.m. (Local Time)
Or if you prefer you can e-mail your question.
Lincoln Customer Relationship Centre 1-800-387-9333
Knowledgeable representatives are available to assist you Monday to Friday 8:30am-5:00pm (Local Time)
For benefits designed to provide Lincoln owners with services to support their every driving need.
Lincoln Customer Care
Roadside Assistance Centre 1-800-665-2006
A comprehensive package of benefits that will cover you in just about any emergency situation is
included concurrently with your Ford New Vehicle Limited Warranty and most Ford Extended Service Plans.
Roadside assistance is available 24 hours a day, 365 days a year, no matter where you travel across
Canada or the Continental U.S.
Click on your vehicle's model year to obtain more information:
2007 - 2010
2011 - Present
Ford Credit Canada Limited 1-877-636-7346 (toll free)
Knowledgeable representatives are available to assist you Monday to Thursday, 8:00 AM to 10:00 PM EST,
Friday 8:00 AM to 7:00 PM EST, Saturday 9:00 AM to 3:00 PM EST
SYNC, MyFord/My Lincoln Touch & Navigation 1-800-565-3673
Monday-Saturday 8:30am - 9:00pm ET
Sunday 10:30am - 7:30pm ET
Email Ford -
Click here to email the Ford Customer Relationship Center
Email Lincoln -
Click here to email Lincoln Customer Relationship Centre
Email Ford Credit -
Click here to email Ford Credit Customer Service Department
Write Ford
Ford Motor Company of Canada Limited
The Canadian Road
P.O. Box 2000
Oakville, Ontario, Canada L6K 0C8
Write Ford Credit
Customer Service Centre
P.O. Box 2400
Edmonton, Alberta T5J 5C7
Ontario Accessibility
Contact the Customer Relationship Centre at 1-800-565-FORD (3673) or by email for
documents required by the Ontario Accessibility Standards for Customer Service Regulation.
Now you can view exclusive price savings on our Build & Price Shopping Tool
Note: AXZ Plan pricing information is not available on all Ford websites. In addition, some vehicles, trims or options you select may not qualify for AXZ Plans. Also, some dealers may choose not to participate in AXZ Plan pricing. Contact your local dealer to determine their level of participation in the Program and final vehicle pricing.
What happens if I close this site before I’m finished? If you close your window or tab, you must re-access the site through the AXZ Plan Pricing website to ensure that all eligible plan pricing is visible. If you need additional information concerning the AXZ Plans, please refer back to you’re AXZ Plan Pricing website for complete details.
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