A customer hands the keys to their vehicle to a Ford Service employee.

Ford Pickup & Delivery

Disclaimer
Schedule Service

Let your dealer pick up, service, and return your vehicle.

A Ford owner hands their Bronco Sport keys to a Ford Service technician at their home for Pickup and Delivery service.

Just tell your dealer when and where you’d like to have your Ford vehicle picked up — home or work. We’ll pick it up, service it at the dealership, and return it to you. 

*Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. It does not include parts or repair charges. A non-operational vehicle is not eligible and will require a roadside event.

Schedule Service
See FAQs
Person sits in front of a laptop while looking at their phone.

Find a participating dealer to book Ford Pickup & Delivery service — or schedule right in the Ford App.*

*Ford App, compatible with select smartphone platforms, is available via a free download. Message and data rates may apply.

Make an Appointment
Two adults are outside near their Mustang Mach-E SUV. One rakes leaves, while the other checks their phone.

Download the Ford App and join Ford Rewards. You’ll earn Points on all vehicle service and maintenance,* including Ford Pickup & Delivery.

*Must have an activated Ford Rewards account within 60 days of service invoice date to receive Ford Rewards Points.  Members will earn 5 Ford Rewards Points per $1 spent on the retail purchase of a Ford or Motorcraft® part and any associated labor from a participating Ford dealer. Non-Ford parts or services on non-Ford parts will not earn Points. Points will not be awarded for paid taxes and fees. See participating dealer or the Ford Rewards Program terms and conditions for information regarding expiration, redemption, forfeiture and other limitations on Ford Rewards Points.

Learn About Ford Rewards

What Owners Are Saying*

  • A Ford Service representative hands a key fob over to a Ford owner

    Dillion C.

    “Steve did a wonderful job making it easy for me and was super polite and helpful. Also, knowledgeable. A seamless experience from pickup to drop-off.”

  • A Ford Pickup & Delivery driver hands the keys back to a Ford owner standing in the doorway of a home.

    Jennifer W.

    “The pickup and delivery service of my vehicle is fantastic. It is a great benefit not to have to take time off from work to bring my car in to be serviced.  Communication with my service rep was great, and the time it took for all repairs and maintenance was reasonable.”

  • A Ford owner takes a break from playing basketball in the driveway to hand their keys to a Ford Service representative.

    Christine B.

    “The valet service was well done, easy to track, and saved probably two hours of my time, and I didn't have to work out rides back and forth. That alone will make me a repeat customer. Also, I have new tires and a smooth, aligned ride, which was the goal.”

  • A Ford Service representative hands a Ford owner’s keys back to them in the driveway of their home.

    Craig C.

    “As a single person this service is important to me, so I am not required to wait for my vehicle to be serviced. I really appreciate this personalized service.”

*Feedback from customers located in the US.

More Ford Service Options

 

Ford Mobile Service

Get Ford Service just about wherever you are. We offer many routine services remotely — just tell us where to meet you.*

*Ford Mobile Service is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. It does not include parts or repair charges. 

Get Details
A Ford Mobile Service vehicle parked in front of a home.

FAQs

Ford Pickup & Delivery is a convenient way to get your new or used vehicle serviced without having to leave home. Instead, your Ford dealer will transport your vehicle to and from the dealership.

With Pickup & Delivery, a Ford driver will pick up your vehicle at your home or office, have it serviced at the dealership, and return it when service is complete.

Ford Pickup & Delivery cost can vary by dealer — be sure to confirm the cost with your preferred Ford dealer when booking your service. Once service is booked, your Ford Dealer will pick up and return your vehicle. It does not include parts or repair charges.

Ford Pickup & Delivery is offered by participating dealerships and may be limited based on availability, distance, or other dealer-specified criteria. A non-operational vehicle is not eligible and will require a Roadside event. Contact your preferred Ford dealer to confirm service availability in your area.

Every service is different. You’ll discuss timing when you book your appointment.

Your dealership will contact you however you like: phone, text, or email.

Yes.

All warranty and customer-pay repairs are eligible if your vehicle is drivable, does not have a flat tire, and is not part of a roadside collision.

Distance restrictions may apply. Contact your preferred dealer to confirm service availability in your area.

Not at this time. You can use Roadside Assistance if your vehicle is not drivable, has a flat tire, or has been part of a roadside collision.

Loaner vehicles are at the discretion of the dealership, so please confirm when you schedule your service. Alternative options may be offered as well.

Contact the dealership performing the service directly.