Should I schedule a service appointment for my Ford recall?

Yes. If you receive a Ford recall notification letter or find that your vehicle is named in a recall, contact your Ford dealer to schedule an appointment. Our service advisors will provide any additional information at that time, as well. Find a Dealer.

Are recall repairs free?

Any repairs required due to a recall from Ford Motor Company of Canada will be conducted free of charge.

Can I be reimbursed for a repair conducted prior to an official recall?

If you become aware of a recall after you’ve repaired the issue, you may be entitled to reimbursement. To check on refund eligibility please contact your local Ford dealership.

How do I report a safety defect or concern?

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada (P: 1-800-333-0510) and Ford of Canada (P: 1-800-565-3673)

Recall Information

Last updated on 2026-08-15

Search recalls initiated since January 1, 2010 with a VIN.

VIN

Where do I find my VIN?

Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:

The driver’s side doorframe.
The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
Your vehicle’s point of purchase documents, insurance card and registration form.

Check vehicles saved to your account.

Get recall details and quickly schedule service.

You can also for recalls on a vehicle.

FAQs

You may have seen or heard about a recall on your vehicle and may be concerned. Recalls are dependent on specific data, including build date, model year, optional features, and more. Therefore, your particular vehicle may not be included in a certain recall. If you think there may be a recall on your Ford vehicle, and it doesn’t appear in a VIN search, please contact your local Ford dealership. They should be able to confirm any recall information you’ve heard.

By law, Ford Motor Company of Canada is required by Federal Regulation to mail recall letters to the last known registered owner. As long as you remain listed as the current owner in Provincial or Territorial vehicle registration records, you will continue to receive these notices. If you are receiving recall letters for a vehicle you no longer own, and have an address for the current owner, please forward the recall letter to the new owner. If you have leased this vehicle to another person or organization, please immediately notify the lessee of this recall. If you no longer own the subject vehicle and do not have an address for the current owner or lease, you need not take any action.

Our goal is to always provide as little disruption to your schedule as possible. That’s why some recall notices do provide coverage for rental vehicles as part of a recall or Customer Satisfaction Program. Refer to the notification letter for details or contact your local Ford dealership. If you don’t have coverage, most dealers provide a free shuttle service to get you where you need to be and back for pickup when your vehicle is ready.

A Customer Satisfaction Program (CSP) is one type of Field Service Action (FSA). A CSP is an available upgrade to a specific component or an extension of an existing warranty. They are Vehicle Identification Number (VIN)-specific programs. Time and Distance mileage limitations do apply. A recall is conducted to remedy a safety, compliance or emissions concern. Recalls are VIN-specific programs. There are no expiration dates on safety recalls or safety compliance recalls. There are generally no expiration dates on emission recalls or emission compliance recalls.

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Search recalls initiated since January 1, 2010 with a VIN.

VIN

Where do I find my VIN?

Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:

The driver’s side doorframe.
The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
Your vehicle’s point of purchase documents, insurance card and registration form.

FAQs

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Recall Information

Search recalls initiated since January 1, 2010 with a VIN.

Check vehicles saved to your account.

FAQs

Should I schedule a service appointment for my Ford recall?

Are recall repairs free?

What if I’ve heard that there is a recall on my vehicle, but it did not appear when I typed in my Vehicle Identification Number (VIN)?

How do I get removed from a Recall Mailing List?

Can I be reimbursed for a repair conducted prior to an official recall?

Will the dealership provide a rental while my vehicle is under repair?

What is a Customer Satisfaction Program (CSP)? What is the difference between a recall and a CSP?

How do I report a safety defect or concern?

Looking for something else?

Recall Information

Search recalls initiated since January 1, 2010 with a VIN.

Check vehicles saved to your account.

FAQs

Should I schedule a service appointment for my Ford recall?

Are recall repairs free?

What if I’ve heard that there is a recall on my vehicle, but it did not appear when I typed in my Vehicle Identification Number (VIN)?

How do I get removed from a Recall Mailing List?

Can I be reimbursed for a repair conducted prior to an official recall?

Will the dealership provide a rental while my vehicle is under repair?

What is a Customer Satisfaction Program (CSP)? What is the difference between a recall and a CSP?

How do I report a safety defect or concern?

Looking for something else?

Ford Iconic Vehicles

SUVs & Cars

Trucks & Vans

Electric & Hybrid

Performance Vehicles

On Track. On Road. Off Road.

Commercial Vehicles

Ford Pro offers the tools, software and services to keep your business on track and crews on the road.

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Recall Information

Search recalls initiated since January 1, 2010 with a VIN.

Check vehicles saved to your account.

FAQs

Should I schedule a service appointment for my Ford recall?

Are recall repairs free?

What if I’ve heard that there is a recall on my vehicle, but it did not appear when I typed in my Vehicle Identification Number (VIN)?

How do I get removed from a Recall Mailing List?

Can I be reimbursed for a repair conducted prior to an official recall?

Will the dealership provide a rental while my vehicle is under repair?

What is a Customer Satisfaction Program (CSP)? What is the difference between a recall and a CSP?

﻿How do I report a safety defect or concern?

Looking for something else?

Recall Information

Search recalls initiated since January 1, 2010 with a VIN.

Check vehicles saved to your account.

FAQs

Should I schedule a service appointment for my Ford recall?

Are recall repairs free?

What if I’ve heard that there is a recall on my vehicle, but it did not appear when I typed in my Vehicle Identification Number (VIN)?

How do I get removed from a Recall Mailing List?

Can I be reimbursed for a repair conducted prior to an official recall?

Will the dealership provide a rental while my vehicle is under repair?

What is a Customer Satisfaction Program (CSP)? What is the difference between a recall and a CSP?

﻿How do I report a safety defect or concern?

Looking for something else?

How do I report a safety defect or concern?

How do I report a safety defect or concern?