Support>SYNC & Technology

FORD SYNC & TECHNOLOGY

GET TO KNOW YOUR SYNC SYSTEM

No matter what SYNC®ᵃ version you have, it's capable of delivering the hands-on experiences and hands-free benefits that have made it a well-known name in onboard technology.

EXPLORE SYNC FEATURES

HANDS-FREE CALLING

Enjoy uninterrupted connection, ringtone support, audible text messages and pre-set text replies, and customizable text message responses via on-screen keyboard.ᵃ (U.S. model shown)

EXPLORE SYNC FEATURES

APPLE CARPLAY® & ANDROID AUTOᵀᴹ COMPATIBILITY

Whether you are Team iPhone or Team Android, Apple CarPlayᵇ or Android Autoᶜ will overlay itself on your Ford’s screen so you can get the smartphone experience you’ve come to know and love in your vehicle. Plus, you can activate features with voice commands. (U.S. model shown)

EXPLORE SYNC FEATURES

SIRI EYES FREE

With Siri Eyes Freeᵈ and your iPhone, you can get directions, send text messages, even update your Twitter account, and much more just by asking Siri to do it for youᵉ. Once activated, the touchscreen turns off to reduce distractions. (U.S. model shown)

EXPLORE SYNC FEATURES

GOOGLE ASSISTANT™

Your Google Assistant is now integrated into Android Autoᶜ. To get hands-free help while you drive, simply say “okay, Google” then go ahead and ask to hear your favourite song, get directions to the nearest gas station, and much more. (U.S. model shown)

EXPLORE SYNC FEATURES

CLIMATE CONTROL

Press the climate icon to reveal all the different ways to adjust temperature, air flow, defrost and fan speed.ᶠ (U.S. model shown)
Learn More

EXPLORE SYNC FEATURES

COMPLIMENTARY 911 ASSIST®

911 Assistᵍ can call for help in the event of an emergency, even if you can’t. (U.S. model shown)

EXPLORE SYNC FEATURES

ENTERTAINMENT

Access voice-activated music search, FM/AM/SiriusXM 360Lʰ tuning, Bluetooth-streaming for music, podcasts, and audiobooksᶦ, and SiriusXM 360Lʰ Satellite Radio. (U.S. model shown)
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GET TO KNOW YOUR SYNC

WHAT SYNC VERSION DO I HAVE?

Keep your version of SYNC up to date by verifying whether your vehicle has SYNC 3ᶠ or SYNC 4ᵃ and checking for the latest updates.
Check Your SYNC Version
Update Your SYNC

ABOUT SYNC 4 AND SYNC 4A

SYNC 4/4A

Ford SYNC 4 brings new levels of wireless connectivity, voice recognition and more to make life on the go easy.ᵃ
Explore SYNC 4

SYNC 3

ON-THE-GO CONNECTIVITY

Experience in-vehicle connectivity with an advanced touchscreen, voice-activated hands-free communication, and more. SYNC 3ᶠ bridges the gap between your world and your vehicle.
Explore SYNC 3

SIRIUSXM® 360L ALL ACCESS TRIAL SUBSCRIPTION

SUBSCRIPTION SERVICES

Your All Access trial gives you the best of SiriusXM® 360L. 140+ channels. Amazing variety. Unparalleled entertainment. Access to all premium channels, including Howard Stern, NHL®, NFL, MLB®, and more. Listen in your vehicle, from coast to coast. Plus, listen online, on the app, or on your smart TV. (U.S. model shown)
Learn More

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WHAT ARE SOFTWARE UPDATES FOR SYNC 4-EQUIPPED VEHICLES?

FAQs

WHY ISN’T MY PHONE CONNECTING TO SYNC?

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TROUBLESHOOTING SYNC ISSUES

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  1. aSome mobile phones and some digital media players may not be fully compatible. Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. SYNC with MyFord Touch voice recognition and screens available in English, French and Spanish. Some features may be locked out while the vehicle is in gear.
  2. bAvailable feature. Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Apple CarPlay is available on select models with SYNC 3 or SYNC®4; owners of 2016 models with SYNC 3 are required to perform a software upgrade and purchase a hardware upgrade. Requires phone with compatible version of Apple iOS and active data service. SYNC does not control CarPlay while in use. Apple is solely responsible for their functionality. Message and data rates may apply. iPad®, iPod®, iTunes®, iPhone®, Siri® and Apple CarPlay™ are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
  3. cAvailable feature. Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Android Auto is available on select models with SYNC 3 or SYNC®4; owners of 2016 models with SYNC 3 are required to perform a software upgrade. Requires phone with compatible version of Android Auto and active data service. SYNC does not control Android Auto while in use. Google is solely responsible for their functionality. Message and data rates may apply. Android, Android Auto, Google and Google Play are trademarks of Google LLC.
  4. dYou must have a Bluetooth®-enabled phone paired to your SYNC system. The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc. HD Radio is a proprietary trademark of iBiquity Digital Corp. iPad®, iPod®, iTunes®, iPhone®, and Siri® are trademarks of Apple Inc., registered in the U.S. and other countries. The term Wi-Fi® is a registered trademark of the Wi-Fi Alliance®. Sony is a registered trademark of the Sony Corporation. ©2022 Ford Motor Company of Canada, Limited. All rights reserved.
  5. eDo not drive while distracted.
  6. fOptional feature; availability varies by model. Features/functionality vary by vehicle/model. Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. Message and data rates may apply. Optional Navigation system map updates cannot be received via wi-fi and require a separate update.
  7. gThe vehicle's electrical system (including the Battery), the wireless service provider's signal and a connected mobile phone all must be available and operating for 911 Assist to function properly. These systems may become damaged in a crash. The paired mobile phone must be connected to SYNC and the 911 Assist feature enabled in order for 911 to be dialed. Mobile phone charges may apply.
  8. hSiriusXM Satellite Radio subscriptions can be purchased after prepaid period expires. Subscriptions are governed by SiriusXM Customer Agreement; see sirius.ca. © 2022 Sirius Canada Inc. “SiriusXM”, the SiriusXM logo, channel names and logos are trademarks of SiriusXM Radio Inc. and are used under license.
  9. iThe Bluetooth word mark is a trademark of the Bluetooth SIG, Inc. All rights reserved.