Can I skip part of my Ford Energy Rewards charging schedule?

Yes, you can override or skip a Ford Energy Rewards charge event with the Ford app* or via text message, if your utility provider supports messaging.

Skipping Charging Events

Select the dropdowns below to learn the different ways you can override your Ford Energy Rewards charge schedule:

Using Text Messaging

If your utility provider updates you with text messages, you can choose to skip the upcoming part of your charge schedule by replying, "IGNORE."

They will send a text to confirm that the upcoming charge event will be skipped.

Using the Ford App with All-Electric Vehicles

To override an event in your charging schedule:

  1. Go to the Energy screen. Your vehicle will display "Waiting to Charge at..."
  2. Tap Start charging to override the Ford Energy Rewards schedule.

Your vehicle should begin charging in a few moments.

Using the Ford App with Plug-in Hybrid Electric Vehicles (PHEV)

To override an event in your PHEV's charging schedule:

  1. Go to the Energy.
  2. Tap Preferred charge times.
  3. Find the location where your vehicle is enrolled in Ford Energy Rewards.
  4. Select the weekday time period currently impacting your charging.
  5. Press Delete.

If you are in a program where Ford manages your charging, your schedule will stay paused until after you unplug and Ford resets your preferred charge time setting.

If you are in a manually scheduled program, you will need to recreate your utility-recommended preferred charge times to resume your participation in Ford Energy Rewards.

Additional Information

What is Ford Energy Rewards?
How do I view my Ford Energy Rewards dashboard?

*The Ford app, formerly known as the FordPass® app, compatible with select smartphone platforms, is available via a download. Message 
and data rates may apply. Terms and conditions apply. Visit ford.ca for our privacy notice.