How can I get help with the Ford app?

You can contact Ford app support using the Ford app^* or by calling 1-800-336-0486. Ford app support is available: Monday–Saturday, 9 a.m.–9 p.m. ET | Sunday, Closed.

Contacting Help In The Ford App

To contact support on the Ford app:

1. Log in to the Ford app.
2. Go to the Account screen.
3. Select Contact Help under the Help section.

Additional Information

How do I activate my vehicle?
How do I use the remote start feature in the Ford app?
Where can I get an Owner's Manual?

^*The Ford app, formerly known as the FordPass® app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. Terms and conditions apply. Visit ford.ca for our privacy notice.