How do I manage my preferred Ford Dealer settings in the Ford app?

Using the Service screen of the Ford app, you can set or change your preferred Ford Dealer. You can interact with your Retailer about your next service, find directions, access contact information, and view hours of operation.

Important: A vehicle must be added to your Ford app account before you can set up a preferred dealer.

Managing Your Preferred Dealer

To set, change, or search for a Dealer, select from the drop-down options below for more details.

Setting a Preferred Dealer 

  1. Log in to the Ford app.
  2. Select the Service screen.
  3. Tap Set Your Preferred Dealer.
  4. Read and select Accept on the Google™ consent prompt. Selecting Deny disables your location services.

    Note: This prompt only appears once. If it does not appear, it means you have completed your consent when you set up your account.
     
  5. Choose a Dealer from the list that appears or manually look up one using the search bar.
  6. Tap Set as Preferred Dealer.
  7. Read and select Accept on the vehicle health data prompt.

A success check will appear at the bottom of the screen, and your preferred Dealer will appear on the Service screen.

Changing a Preferred Dealer 

  1. Log in to the Ford app.
  2. Select the Service screen.
  3. Select Find Another Dealer under your current preferred dealer.
  4. Choose a Dealer from the list that appears or manually look up one using the search bar.
  5. Tap Set as Preferred Dealer.
  6. Read and select Accept on the vehicle health data prompt. 

A success check will appear at the bottom of the screen, and your new preferred Dealer will appear on the Service screen.

The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. 

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