How do I manage my preferred Ford Dealer settings in the Ford app?

Using the Service dashboard of the Ford app*, you can search for a Ford Dealer and set or change your Preferred Dealer. Doing so allows you to interact with your Dealer about your next service, find directions, access contact information, and view hours of operation.

Important: A vehicle must be added to your Ford app account before you can set up a preferred dealer.

Choosing or Updating Your Preferred Dealer

To set or change your preferred dealer, select from the drop-down options below for more details.

Setting a Preferred Dealer 

  1. Log in to the Ford app.
  2. Select the Service dashboard.
  3. Tap Set Your Preferred Dealer.
  4. Read and select Accept on the Google™ consent prompt.

    Notes:
    • This prompt only appears once. If it does not appear, it means you have completed your consent when you set up your account.
    • Selecting Deny disables your location services.
       
  5. Choose a Dealer from the list that appears or manually look up one using the search bar.
  6. Tap Set as Preferred Dealer.
  7. Read and Accept or Decline the vehicle health data prompt.

    Note: This consent can be changed in the Legal and privacy section of your Ford app account. 
     

A success check will appear at the bottom of the screen, and your preferred Dealer will appear on the Service screen.

Changing a Preferred Dealer 

  1. Log in to the Ford app.
  2. Select the Service dashboard.
  3. Scroll to and tap Find another dealer.
  4. Choose a Dealer from the list that appears or manually look up one using the search bar.
  5. Tap Set as Preferred Dealer.
  6. Read and Accept or Decline the vehicle health data prompt.

    Note: This consent can be changed in the Legal and privacy section of your Ford app account. 
     

A success check will appear at the bottom of the screen, and your new preferred Dealer will appear on the Service screen.

*The Ford app, formerly known as the FordPass® app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. Terms and conditions apply. Visit ford.com for our privacy notice.

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