What can I do if I cannot log in to the Ford app?

If you are having issues logging in to the Ford app, check for spelling errors, update your password, or update your app. If you need further assistance, complete the following steps in order.

1. Check your email address and current password for spelling errors. 
   
   Note: Press the eyeball symbol in the password field to view it.  
    
2. Reset your password.
3. Confirm you have the latest version of the Ford app downloaded.

If you still experience issues, contact Ford app support for additional assistance.

Additional Information

How do I delete my Ford app account?
What happens if I lose my device and the Ford app is active? 
How do I get my Ford app account on my new phone?

The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.