TROUBLESHOOTING
How do I recover my Backup Start Passcode for Phone As A Key?
How do I troubleshoot issues with downloading the FordPass App?
How do I troubleshoot issues with vehicle connectivity settings?
How do I troubleshoot the oil life display in FordPass?
How do I troubleshoot the password reset for my Ford account?
How do I troubleshoot the Power My Trip feature for my Ford vehicle?
How do I troubleshoot the Trailer Light Check feature for my Ford?
What do I do if I am unable to login to the FordPass App?
What do I do if my vehicle is not showing in the FordPass App?
What happens if I lose my device and FordPass is active?
What should I do if I received a pairing failed message for Phone As A Key?
Why am I unable to load FordPass to my device?
Why are my doors not locking and unlocking with FordPass?
Why are my Scheduled Remote Starts not working in FordPass?
Why can't I accept the FordPass Terms and Conditions?
Why does FordPass say I have a message, but nothing appears?
Why does FordPass say my Vehicle Identification Number is already associated with my account?
Why does my Ford vehicle enter Deep Sleep mode?
Why does the app say something is not right?
Why is My Activation in Progress?
Why is my activation pending in FordPass?
Why is my iPhone's battery draining fast?
Why is my Vehicle Location not working in the FordPass App?
Why is the FordPass App crashing?