How do I change the Vehicle Connectivity and Privacy settings on my Ford?

You can enable or disable Vehicle Connectivity through the settings menu of your SYNC®* or Ford Digital Experience®** system using the instructions in this article.

Notes:

  • Ford recommends keeping Vehicle Connectivity on for the best update experience.
  • All Connectivity Settings must be enabled to access all Ford app† features.

Turning Vehicle Connectivity Settings On and Off

Important: Your vehicle must be parked and running, and in an open location (e.g., free of overhead foliage, ceilings, etc.).

Select your SYNC generation or Ford Digital Experience from the drop-down options below to learn how to modify your connectivity settings. If you need assistance determining the generation of your SYNC system, select the first drop-down option.

Notes: 

  • If your SYNC generation is not listed, it does not have Vehicle Connectivity.
  • SYNC generations without a touchscreen do not have Connectivity Settings.
  • Instructions may vary. See your Owner's Manual for information specific to your vehicle.

Identifying Your Vehicle's SYNC Generation

Select a resource in the table below to help you identify your vehicle's SYNC generation.

ResourceInstructions
SYNC and Navigation Updates page

Either:

Your SYNC generation will appear on the right side of the page under the “SYNC Current Version” heading.

SYNC Visual Reference GuideView example images of SYNC generations that Ford has offered.

Ford Digital Experience

Changing Connectivity Settings

  1. Tap the Vehicle icon on the left side of your Ford Digital Experience screen.
  2. Select Settings.
  3. Scroll down to Network & Internet.
    • If the toggle is blue and to the right, vehicle connectivity is on.
    • If the toggle is white or gray and to the left, vehicle connectivity is off.
  4. Press back to return to Settings.
  5. Select Privacy. This may require scrolling down.
  6. Choose Data sharing with Ford.
  7. Enable all toggles in this section

Note: Certain features, such as Connected Navigation or Sirius XM, may have their own toggle in the Vehicle Connectivity/Connected Vehicle Features section. For these features to function properly, the setting must be toggled on. Ensure all relevant features are enabled when configuring connectivity settings.

Enabling Location Sharing

  1. Tap the Vehicle icon on the left side of your Ford Digital Experience screen.
  2. Select Settings.
  3. Scroll down to the Location Services section and slide the Share Location with Ford toggle to the right to enable the sharing of location data.

Note: The Use location slider in the Location menu only controls the data sharing with Google, not Ford.

Enabling Vehicle and Driving Data Sharing

  1. Tap the Vehicle icon on the left side of your Ford Digital Experience screen.
  2. Select Settings.
  3. Choose Privacy.
  4. Scroll down and tap Data sharing with Ford.
  5. Slide both the Share Vehicle Data and Share Driving Data sliders to the right to enable the sharing of vehicle and driving data.

SYNC 4A | SYNC 4

  1. Tap the Settings or Home icon on your vehicle's SYNC screen.
  2. Select Connectivity.
  3. Choose Connected Vehicle Features.
  4. Toggle the Vehicle Connectivity slider and the following options to your preference (On or Off).
    • Privacy Settings
    • Share Vehicle Data
    • Share Vehicle Location
    • Share Driving Data

Note: Certain features, such as Connected Navigation or Sirius XM, may have their own toggle in the Vehicle Connectivity/Connected Vehicle Features section. For these features to function properly, the setting must be toggled on. Ensure all relevant features are enabled when configuring connectivity settings.

SYNC 3

  1. Tap Settings on your vehicle's SYNC screen.
  2. Select FordPass Connect.
  3. Press Connectivity Settings.
  4. Toggle the Vehicle Connectivity slider and the following options to your preference (On or Off).
    • Privacy Settings
    • Share Vehicle Data
    • Share Vehicle Location
    • Share Driving Data

Note: SYNC 3 systems without a touchscreen do not have Vehicle Connectivity.

SYNC with MyFord® Touch | SYNC with MyFord | SYNC with Voice Activated Navigation | SYNC Generation (Gen) 1.1 | SYNC Gen 1

Vehicle Connectivity is not supported.

Vehicle Connectivity Features

The following are Vehicle Connectivity features:

  • Connected Services: Access weather, news, traffic, navigation, points of interest, and more.
  • Bluetooth® Prioritization: Add, delete, and prioritize your Bluetooth-enabled devices.
  • Wi-Fi® Network Management: Add and delete your list of Wi-Fi networks.

If you need further assistance, contact the Ford Customer Relationship Centre using our Live Chat option or by calling 1-800-565-3673.

*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

**Some Ford Digital Experience features require a Connected Services plan. Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

†The Ford app, formerly known as the FordPass® app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. Terms and conditions apply. Visit ford.ca for our privacy notice.

The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.

Wi-Fi is a registered trademark of Wi-Fi Alliance®.