How do I connect SYNC to a Wi-Fi network?

You can connect a Wi-Fi® network to SYNC®* by entering the network password into the SYNC system. 

Connecting SYNC to Wi-Fi

Important: Ensure that your vehicle is on and running in a well-ventilated area, and it is in Park (P).

Select your SYNC generation from the drop-down options below. If your SYNC generation is not listed, it is not capable of connecting to a Wi-Fi network.

Notes: 

  • If you need assistance determining the generation of your SYNC system, select the first drop-down option.
  • Actual screens may vary. See your Owner’s Manual for information specific to your vehicle.

Identifying Your SYNC Generation

Select a resource in the table below to help identify your vehicle's SYNC generation. 

ResourceInstructions
SYNC and Navigation Updates page

Either:

Your SYNC generation will appear on the right side of the page under the SYNC Current Version heading.

SYNC Visual Reference GuideView example images of SYNC generations that Ford has offered.

SYNC 4A

  1. Tap Settings or the Home icon (varies by software version) on your vehicle's SYNC screen.
  2. Press Settings.
  3. Select Connectivity.
  4. Tap Manage Wi-Fi Networks.
  5. Toggle the System Wi-Fi slider to On.
  6. Press View Available Networks. Your system will display available networks. You can also search for hidden networks by selecting Add a Network.
  7. Choose an available Wi-Fi network
  8. Enter the network password if prompted.

When you are connected, a Wi-Fi Connectivity icon will show on your SYNC screen. After you add a network, your vehicle will automatically connect to it when in range.

SYNC 4

  1. Press Settings on your vehicle's SYNC screen.
  2. Select Connectivity.
  3. Tap Manage Wi-Fi Networks.
  4. Toggle the System Wi-Fi slider to On.
  5. Press View Available Networks. Your system will display available networks. You can also search for hidden networks by selecting Add a Network.
  6. Select an available Wi-Fi network
  7. Enter the network password if prompted.

When you are connected, a Wi-Fi Connectivity icon will show on your SYNC screen. After you add a network, your vehicle will automatically connect to it when in range.

SYNC 3

  1. Press Settings. 
  2. Scroll to the right and select Wi-Fi & Hotspot.
  3. Select System Wi-Fi. 
  4. Toggle the Wi-Fi slider to On.
  5. Select View Available Networks.
  6. Select a Wi-Fi network from the list of networks that display. 
  7. Enter the Wi-Fi network's password, if prompted. 

When you are connected, a Wi-Fi Connectivity icon will show on your SYNC screen. After you add a network, your vehicle will automatically connect to it when in range.

Additional Information

How do I pair my phone with SYNC?
What are over-the-air software updates?

*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

**Requires in-vehicle USB mobile broadband connection, PAN-supported mobile device, or proximity to an outside wireless hotspot. 

Wi-Fi is a registered trademark of the Wi-Fi Alliance®.