How do I pair my phone with SYNC®*?

To use any of the phone features for SYNC, you need to first connect, or "pair" your Bluetooth®**-enabled device to the system.

SYNC Pairing Instructions

Select your SYNC generation from the drop-down options below to find connection instructions.

Notes:

  • Ensure that your vehicle is on and running in a well-ventilated area, and it is in Park (P).
  • You can confirm your SYNC generation through the SYNC and Navigation Updates page by entering your Vehicle Identification Number (VIN) or logging in with your Ford credentials and selecting Check for Update. Your SYNC Generation will appear under "SYNC Current Version". 
  • You can use these instructions to pair other Bluetooth devices, not just smartphones. 

SYNC 4A

To connect your phone to your SYNC 4A system:

  1. Make sure Bluetooth is enabled on your phone.
  2. Press the Home icon on your vehicle's SYNC screen.
  3. Tap ADD A PHONE and follow the prompts.
  4. Tap the Vehicle image on the left-hand side of the SYNC screen.
  5. Select SETTINGS
  6. Press CONNECTIVITY.
  7. Tap BLUETOOTH.
  8. Switch Bluetooth ON.
  9. Press ADD A BLUETOOTH DEVICE.
  10. Select your vehicle on your phone. A PIN will appear on your phone and your SYNC screen.
  11. Confirm that the number on your phone matches the number on the SYNC screen.

The SYNC screen will indicate that you have successfully paired your device.

What do I do if my phone is not pairing?

SYNC 4

To connect your phone to your SYNC 4 system:

  1. Make sure Bluetooth is enabled on your phone.
  2. Press the Phone icon on your vehicle's SYNC screen.
  3. Tap ADD A PHONE and follow the prompts.
  4. Touch SETTINGS on your vehicle's SYNC screen.
  5. Select CONNECTIVITY.
  6. Press BLUETOOTH.
  7. Tap ADD A BLUETOOTH DEVICE. A prompt will alert you to search for your vehicle on your phone.
  8. Select your vehicle on your phone. A number will appear on your phone and your SYNC screen.
  9. Confirm that the number on your device matches the number on the SYNC screen.

The SYNC screen will indicate that you have successfully paired your device.

What do I do if my phone is not pairing?

SYNC 3

To connect your phone to your SYNC 3 system:

  1. Press Phone on your vehicle's SYNC 3 screen.
  2. Tap Add Device. If there is already a paired phone, SYNC 3 displays its name.
  3. Scan for devices on the phone until SYNC 3 is found. It will display as "SYNC" or the model of your vehicle (e.g., F-150).
  4. Select the SYNC 3 result from the previous step on your phone.
    • If you are prompted to enter a PIN, enter the one from the SYNC screen.
    • If you are not prompted to enter a PIN, confirm that the PIN displayed by SYNC 3 matches the PIN displayed on the phone.
  5. Press Pair on your phone and Yes on your SYNC touchscreen. You will see a "Pairing Successful" message.
  6. Press Finish to complete the pairing.

Pairing an Additional Phone

  1. Press the paired phone.
  2. Touch View Devices.
  3. Tap Add a Bluetooth Device and follow the prompts.

SYNC will ask you which phone you would like connected if there is more than one paired phone in the vehicle.

What do I do if my phone is not pairing?

SYNC 3 4-Inch (Non-Touchscreen)

To connect your phone to your SYNC 3 4-Inch (Non-Touchscreen) system:

  1. Enable Bluetooth on your phone.
  2. Turn on discoverability.

Note: This may be a timed function, work quickly to complete the pairing from this point as you follow the instructions. 

  1. Press the Phone button on the radio unit.
  2. Select Add Device
  3. Press OK.
  4. Select Discover Other BT Devices and press OK.
  5. Go to Bluetooth Settings and select SYNC on your phone. A six-digit PIN will display on the screen.

Note: Some devices search for the SYNC system automatically, while others may prompt you to search for it.

  1. Confirm the PIN on the device matches the one on the SYNC screen. 
  2. Enter the PIN displayed on the SYNC screen into your phone and press Enter or Confirm. 
  3. Press Yes on the SYNC screen and OK on the device. You should receive a message that the pairing was successful.
  4. Watch the device and SYNC and answer any additional prompts or questions that either device asks. 

What do I do if my phone is not pairing?

SYNC with MyFord Touch

Watch the video below to learn how to pair your phone with SYNC with MyFord Touch.

What do I do if my phone is not pairing?

SYNC with MyFord

Watch the video below to learn how to to pair your phone with SYNC with MyFord:

What do I do if my phone is not pairing?

SYNC with Voice-Activated Navigation

To connect your phone to your SYNC with Voice-Activated Navigation system:

  1. Turn on Bluetooth on your phone.
  2. Turn on discoverability on your phone. 

    Note: This is normally a timed function, so you will want to work quickly to complete the pairing from this point.
     
  3. Press the PHONE hard button on the system. The screen may read "NO PHONE CONNECTED."
  4. Press the Settings tab on your vehicle's SYNC screen.
  5. Press Add. A six-digit PIN will appear on the radio display.
  6. On the phone, go to Bluetooth Settings and select SYNC. Some devices search automatically, but other devices may require you to search for a device.
  7. Enter the PIN shown on the SYNC screen on your phone and press Enter. You will receive a message that the pairing was successful. 
  8. Watch the device and SYNC and answer any additional prompts or questions that either device asks.

What do I do if my phone is not pairing?

SYNC Gen 1.1

To connect your phone to your SYNC Gen 1.1 system:

  1. Confirm Bluetooth is turned on for your phone.
  2. Turn on discoverability. 

    Note: This is normally a timed function, so you will want to work quickly to complete the pairing from this point.
     
  3. Press the PHONE button. The vehicle screen will attempt to connect to a previously paired phone, or if no phones have been previously paired, it will say no paired phone. Select the option to Add.
  4. Search for SYNC on your phone to start the pairing process when a message to begin pairing appears in the audio display.
  5. Go to Bluetooth Settings on the phone and select SYNC

    Note: Some phones search automatically, such as an iPhone, but some devices may require you to search for a device.
     
  6. When your phone finds SYNC, select it. Depending on your software version, your phone may prompt you to enter the 6-digit PIN, or it may display the PIN automatically. The device should pair, and you should receive a message that the pairing was successful. 
  7. Watch the device and SYNC and answer any additional prompts or questions that either device asks.

What do I do if my phone is not pairing?

SYNC Gen 1

To connect your phone to your SYNC Gen 1 system:

  1. Turn on Bluetooth on your phone.
  2. Turn on discoverability on your phone. 

    Note: This is normally a timed function, so you will want to work quickly to complete the pairing from this point.
     
  3. Press the Phone button on the radio unit to enter the phone menu. "Add Bluetooth Device" will be displayed on the screen or use the seek buttons or directional arrows to navigate until it is displayed. 
  4. Press OK. "Find SYNC" will be displayed. 
  5. Press OK. A six-digit PIN will display on the screen. It will stay on the screen for up to three minutes while pairing is completed.
  6. Go to Bluetooth Settings on the phone and select SYNC

    Note: Some devices search automatically, such as an iPhone, but some devices may require you to search for a device.
     
  7. Enter the PIN shown on the SYNC Screen into the device and press Enter. The device should pair, and you should receive a message that the pairing was successful.
  8. Watch the device and SYNC and answer any additional prompts or questions that either device asks.

What do I do if my phone is not pairing?

Notes:

  • If a phone is deleted/removed from SYNC or SYNC is deleted/removed from a device, a new pairing will be required.
  • The pairing process can be different on each phone. Watching both the phone and the SYNC system for any messages is the best way to successfully pair a phone.
  • You can use these instructions to pair other Bluetooth devices.

For information specific to your vehicle, refer to your Owner's Manual

Additional Information


*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

**The Bluetooth word mark is a trademark of Bluetooth SIG, Inc.