How do I turn off Apple CarPlay with SYNC?

You can disable Apple CarPlay®* in the Settings menu of your SYNC®** system. 

Deactivating Apple CarPlay

Important: Ensure your vehicle is running and in Park (P) in an open, well-ventilated, and safe area.

Select your SYNC generation from the drop-down options below to learn how to turn off Apple CarPlay. If you need assistance determining the generation of your SYNC system, select the first drop-down option.

Notes: 

  • Apple CarPlay may need to be disabled to use some of the Ford app functions.
  • Actual screens and instructions may vary. See your Owner’s Manual for information specific to your vehicle.

Identifying Your Vehicle's SYNC Generation

Select a resource in the table below to help you identify your vehicle's SYNC generation.

ResourceInstructions
SYNC and Navigation Updates page

Either:

Your SYNC generation will appear on the right side of the page under the “SYNC Current Version” heading.

SYNC Visual Reference GuideView example images of SYNC generations that Ford has offered.

SYNC 4A

  1. Tap Settings or the Home icon (varies by software version) on your vehicle's SYNC screen.
  2. Choose Phone List.
  3. Press Disable Apple CarPlay.

Apple CarPlay will be disabled, and normal SYNC functionality will resume.

SYNC 4

  1. Tap Settings on your vehicle's SYNC screen.
  2. Select Phone List.
  3. Choose your phone from the list of devices.
  4. Press Disable. 

Apple CarPlay will be disabled, and normal SYNC functionality will resume.

SYNC 3

  1. Select Settings on your vehicle's SYNC screen.
  2. Swipe and press Apple CarPlay Preferences.
  3. Choose your phone from the list of devices.
  4. Tap the drop-down arrow and press Disable to disconnect.

Apple CarPlay will be disabled, and normal SYNC functionality will resume.

*Requires a phone with an active data service and compatible software. SYNC does not control third-party products while in use. Third parties are solely responsible for their respective functionality. iPhone, Apple CarPlay, and Siri are trademarks of Apple Inc., registered in Canada and other countries. 

**Do not drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.