The Future of Software Updates112  With SYNC® 4

As we continue to revolutionize your driving experience, we’re determined to get the latest technology in your hands as soon as possible. Now, 2021 Mustang Mach-E and 2021 F-150 vehicles have advanced 0ver-the-air software update technology for enhanced quality, capability and improved ownership. Get started with the steps below.112

 

For other SYNC versions, check here for updates.

Sync 4 navigation screen

Step 1: Connect to Wi-Fi

Once you connect to your preferred private network, your vehicle will automatically reconnect whenever it’s in range. Some updates might only be able to download to your vehicle via Wi-Fi, so for a seamless experience, keep Wi-Fi on and connected wherever available.

How to Connect to Wi-Fi

Image of the Fordpass App scheduling automatic update

Step 2: Set A Recurring Schedule

While some updates complete seamlessly in the background, other updates will require your vehicle to be parked with the ignition off for a short period of time. Setting a schedule (we suggest overnight or during work hours) helps ensure you won’t need your vehicle during these types of updates. And don’t worry about forgetting – you'll be reminded of your schedule each time these updates are ready for installation, and you can adjust as needed.

How to Schedule

Sync 4 profile screen

Step 3: Download and Install

With Wi-Fi connected and a recurring schedule set, you’re good to go! Keep an eye out for any software updates icons that might show up on your in-vehicle screen.

What Status Icons Should I Look For?

A woman standing next to a red Mustang Mach E

Step 4: Make the Most of It

View your newest update details on your in-vehicle screen. Keep checking back on ford.ca/support and the FordPass App99 for future software updates alerts.112

 

How to View Alerts

You can view your alerts on ford.ca/owner or the FordPassTM App99 by logging in or creating an account and adding a Vehicle Identification Number (VIN) to your garage.

 

Then, go to your Owner Dashboard to see alerts and relevant software updates  information. Or, if you’re using the FordPass App99, you will be alerted on your home screen when notifications are applicable. Click Software Updates under the Service and Support tab to learn more.

Available on SYNC® 4-equipped Vehicles

  • Red Mustang Mach E

     

    2021 Mustang Mach-E

  • Dark Blue Ford F150 Limited

     

    2021 F-150