Contact Ford Credit
Our customer service team is here to provide guidance and answer your questions.
Call
Speak to a customer service representative or use our 24-hour automated support. Have your account number ready.
For those who are hard of hearing or speech impaired, contact the Operator Relay Service by dialing 711.
Customer Support Hours
Monday–Thursday, 7 a.m.–8 p.m. CT
Friday, 7 a.m.–6 p.m. CT
Saturday, 8 a.m.–2 p.m. CT
Sunday, closed
*Please ask your representatives for language assistance if you prefer to speak in a language other than English or French.
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Fill out this secure form and a representative will reply within 24 to 48 hours. If you need immediate assistance, call us.
This page is for Personal, family, or household (personal) customers. For Ford Pro FinSimple commercial customers, please visit the Ford Pro FinSimple Page.
Need help now? Find answers to your questions and more on the FAQ page.