How can we help?
Contact us with all your Ford vehicle-related questions, from company information to roadside assistance. Our qualified customer care representatives are eager to help.
Chat
Chat Hours
8am – 11pm ET Monday-Friday
8am - 8pm ET Saturday
Chats with Ford may be saved, stored and used by Ford for customer support, quality assurance and as described in the Ford Privacy Policy.
Phone
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Ford of Canada Customer Relationship Centre
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Customer Service for Deaf and hard-of-hearing Customers
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Lincoln Canada Customer Relationship Centre
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Ford Credit Canada Company
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(toll free) |
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Roadside Assistance
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FordPass Rewards Canada Customer Centre
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Ford Pro Contact Center of Excellence
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E-Mail
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Write Ford
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Write Ford Credit
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Vehicle Ownership Information Updates
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Owner Support Articles
Accessibility
View our Ontario Statement of Commitment, Accessibility Policy and Accessibility Plan (APP).
Contact the Customer Relationship Centre at 1-800-565-3673, for our deaf and hard-of-hearing customers dial 7-1-1 (where offered by your telephone service provider) by email for our APP, Ontario Accessibility Standard for Customer Service Policy and for required publicly available information about our goods and services, with available accessible formats and communication supports.
To provide us with accessibility feedback or to request a description of our accessibility feedback process in an alternate format, please contact the Ford Customer Relationship Centre using one of the methods set out above under How can we help? (Chat, Phone the Ford of Canada Customer Relationship Centre, Mail, E-Mail the Ford Customer Relationship Centre).
Feedback may be provided anonymously, although we may not be able to confirm receipt of such feedback. We will acknowledge receipt of all other feedback. Any personal information you provide will remain confidential, unless you consent to the disclosure of your personal information. This page meets the requirements of Level AA conformance of the Web Content Accessibility Guidelines (WCAG).
The person designated to receive accessibility feedback on behalf of Ford of Canada is our Loyalty & Retention Manager.
Location Unaware
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