What is FordPass*™ Rewards Complimentary Maintenance?

FordPass Rewards provides 30,000 Points with the purchase or lease of a new vehicle and the activation of FordPass™ Connect.

To receive this offer, you must:

  • Purchase or lease a new retail Ford vehicle from a participating Ford Dealer.
    Note: Certified Pre-Owned vehicle purchases are not eligible.
     
  • Activate and maintain FordPass Connect** modem (modem must be activated within 60 days of purchase and remain active for at least 6 months after activation to keep the offer).
  • Join FordPass Rewards within 60 days of purchase.

Frequently Asked Questions

Choose from the below frequently asked questions for more information on Complimentary Maintenance Points:

When will I receive my Rewards Points?

Your earned Rewards Points will be deposited into your account within 10 days of a qualifying service transaction and 30 days of a sales transaction. Certain activities may require additional time to validate qualifying transactions.

If you need assistance, contact the Rewards Center at 1-833-502-1689.

How can I use the Complimentary Maintenance Points?

You can use the Complimentary Maintenance Points toward:

  • Maintenance visits (oil & filter change, cabin air filter, tire rotation, and multipoint inspection).
  • Future select services.
  • A discount toward the purchase of your next vehicle.

If I purchase new vehicle without a FordPass Connect modem, will I be eligible for FordPass Rewards Points?

Yes, in this case, you do not need to connect a modem, but you must enroll in FordPass Rewards and purchase or lease a new vehicle to earn the 30,000 Points.

Will I receive Complimentary Maintenance Points if I buy my vehicle at the end of my lease?

If you buy out your vehicle at the end of the lease, it is considered a used vehicle sale at the point of the buy-out, and therefore ineligible for Points earnings.

Additional Topics

How do I earn FordPass Rewards Points?
My Rewards Points are not displaying. What should I do?
Do FordPass Rewards Points expire?
How many FordPass Rewards Points do I get per dollar?


*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.

** FordPass™ Connect, (optional on select vehicles), the FordPass App., and complimentary FordPass Connect Service are required for remote features (see FordPass Terms for details). Connected service and features depend on compatible cellular network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. FordPass Connect Service excludes Bell Wi-Fi hotspot.