Why is my fuel filler nozzle stuck?

You may experience a stuck fuel filler situation with your vehicle if it is equipped with the Easy Fuel Capless Fuel Filler.  If you do, please refer to the information below for directions on how to proceed.

  1. Unable to remove the nozzle from the vehicle
    Caused by defective fuel filling equipment, fuel station personnel may be able to use a screwdriver or wire to remove the nozzle or they may need to disconnect the nozzle from the pump, if this occurs the vehicle should be towed to a Ford Dealer  to have the nozzle removed.
     
  2. Unable to insert the nozzle into the vehicle
    Likely caused by defective fuel filling equipment, try a different pump.
     
  3. Removed the nozzle but with difficulty 
  • This may have damaged the fuel filler pipe.  This may result in the illumination of the Malfunction Indicator Lamp.  The vehicle should be inspected by a Ford technician.
  • This may result in a premature shut-off of the fuel pump during subsequent refuelling events (caused by the nozzle tip coming off the nozzle and becoming lodged in the vehicle's fuel filler pipe), the vehicle should be inspected at your  Ford dealership.