How do I open the front luggage compartment on my Mustang Mach-E when I have no vehicle power?

If your Mustang Mach-E has no power, you will be unable to open the doors or front hood to access the internal compartments using your Phone As A Key or key fob. To open the front compartment:

  1. Have an external power supply ready, such as a 12V jump box.
  2. Locate the access panel cover on the front bumper below the headlight.

    Mustang Mach-E Door Latch Front Bumper
  3. Press firmly on the top right of the cover's edge, then pull the raised section on the bottom left toward you to take the covering off. 
  4. Behind the cover will be two wires (one red and one black). Pull both wires out of the opening to reveal the power terminals.
  5. Connect the external power supply to the terminals.

 Important: Be sure to match the red positive cable to the red positive terminal and the black negative cable to the black negative terminal.

  1. Turn on the external power supply. If performed correctly, the front luggage compartment latches will immediately release, and you will have access to the front luggage compartment.
  2. Disconnect the external power supply, then boost or reconnect the 12V battery.

For more information, refer to your Owner’s Manual under the Jump Starting Your Vehicle section.

Additional Topics

How do I use the E-Latch system on my Ford Mustang Mach-E?
How can I prepare my Electric Vehicle for long-term storage?