F-150 Lightning

White and Black F-150 Lightnings in the snow

If you ordered an F-150 Lightning and have been provided a Vehicle Identification Number (VIN), you can check the status of your order here.

Vehicle Specifications

Where can I find the specifications on my vehicle?
What is my truck's paint code?
How can I get the axle ratio for my truck?
How do I find the engine size of my truck?

Warranty/Extended Service Plan/Recall

What warranty do I have on my truck?
How do I view my extended service plan? 
Why I am still receiving recall notices?
How do I check for recalls on my truck?

SYNC®*/FordPass Connect™**

How do over-the-air software updates work?
What SYNC version do I have on my truck? 
How do I activate FordPass Connect using SYNC?
How do I set up my Wi-Fi hotspot?

Service Information

Where can I get replacement parts?
How do I find my truck's service history?
I need repair information. What should I do?
I locked my keys inside my truck. How do I unlock it?


*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

**FordPass Connect (optional on select vehicles), the Ford Pass App, and Complimentary Connected Service are required for remote features (see FordPass® Terms and Conditions for details). Connected Services and features depend on compatible network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent the operation of connected features. Connected Service excludes Wi-Fi hotspots.

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