How do I turn Live Traffic on and off with SYNC?

You can turn Live Traffic on or off by using your SYNC®* settings menu. Live Traffic is a Connected Navigation** service for eligible vehicles that provides routes to destinations using real-time traffic information.

For information on the Connected Navigation services plans, refer to the What are the SYNC 4 Navigation options? topic.

Changing Live Traffic Settings

Select your SYNC generation from the drop-down options below to learn how to enable or disable the Live Traffic feature. If you need assistance identifying your SYNC generation, refer to the SYNC Visual Reference Guide.

SYNC 4A

  1. Tap the Settings or Home icon on your vehicle's SYNC screen.
  2. Press Nav.
  3. Select the Wrench/Screwdriver icon.
  4. Choose Settings.
  5. Tap Traffic.
  6. Press the Traffic on Map tile.
  7. Choose Traffic On or Traffic Off.

SYNC 4

  1. Press Nav.
  2. Select Menu.
  3. Press the Traffic on Map tile.
  4. Choose Traffic On or Traffic Off.

Additional Information

How do I renew my SYNC Connected Navigation plan?
What are the SYNC 4 Navigation options?

*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

**Equipped vehicles require modem activation and a Connected Navigation service plan. Package pricing, features, included plans, and term lengths vary by model. Evolving technology/cellular networks/vehicle capability may limit or prevent functionality.