How do I make my Phone As A Key work better?

Using the Ford app, you can optimize your Phone As A Key^™* device for best performance. Use the steps below for more details.

Optimizing Phone As A Key

1. Log in to the Ford app.
2. Ensure you have the correct vehicle selected (if you have more than one vehicle added to your Ford app), then scroll down the screen and tap Phone As A Key under Settings.
3. Locate the Optimize section under the Device keys section.
4. Tap a menu item (e.g., Bluetooth^®, Location Services, etc.) to adjust the settings.
   • If a check mark is shown for an item, you cannot select it, as your Phone As A Key settings are at top performance levels.
   • If a warning icon (i.e., exclamation mark [!]) is shown, you can adjust your settings by tapping the menu item using the recommended steps provided by the app.

When a setting has been successfully adjusted, a check mark will appear, and you can no longer tap it. Once all menu items have a check mark, your Phone As A Key settings are at top performance levels.

Further Troubleshooting Options 

• If you encounter issues with using Phone As A Key, here are some tips for the best functionality.
• If you experience other issues, visit the Ford app troubleshooting support site for additional support.
• If you need further assistance, contact Ford app support through the Ford app by selecting Account > Help. 

^*Available on select vehicles. Requires feature activation. Not compatible with all mobile phones.

The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.