What are Vehicle Health Alerts?

Vehicle Health Alerts use data from your vehicle to provide you with updates on your vehicle's status in the Ford app*.

Important: Your vehicle must have a modem, and it must be activated. 

They will provide information about your vehicle's:

  • Powertrain
  • Brakes and suspensions
  • Restraints and driver assistance
  • Checks, fluids, and filters

Each Vehicle Health Alert will tell you:

  • What the alert means.
  • Actions or next steps required.

Notes: 

  • Recalls and Customer Satisfaction Programs will also appear on the Ford app for non-connected vehicles, as well as in your Vehicle Dashboard on ford.ca/support.
  • Vehicle Health Alerts can take up to 72 hours to clear once the service has been processed by a participating Ford Dealer. 

Setting Up Vehicle Health Alerts

There is no setup required for Vehicle Health Alerts if you meet all the requirements below, as they should run automatically. 

Viewing Vehicle Health Alerts in the Ford App

  1. Open the Ford app.
  2. Select the tool icon to access the Service dashboard.

Any active and available vehicle health alerts will appear on the screen.

Notes:

  • If you experience any issues, contact Ford app support using the Account > Help options.
  • If you need additional help understanding your alert, you can contact your Ford Dealer.

*The Ford app, formerly known as the FordPass® app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. Terms and conditions apply. Visit ford.ca for our privacy notice.

**Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.