What are Vehicle Health Alerts?
Vehicle Health Alerts use data from your vehicle to provide you with updates on your vehicle's status in the Ford app.
Important: Your vehicle must have a modem, and it must be activated.
They will provide information about your vehicle's:
- Powertrain
- Brakes and suspensions
- Restraints and driver assistance
- Checks, fluids, and filters
Each Vehicle Health Alert will tell you:
- What the alert means.
- Actions or next steps required.
Note: Recalls and Customer Satisfaction Programs will also appear on the Ford app for non-connected vehicles, as well as in your Vehicle Dashboard on ford.ca/support.
Vehicle Health Alerts in the Ford app
There is no setup required for Vehicle Health Alerts if you meet all the requirements below, as they should run automatically.
- Your vehicle is added to the Ford app.
- Your vehicle is equipped with a modem.
- Your modem is successfully activated.
- Your vehicle's Connectivity Settings are enabled.
- Your SYNC®* software is up-to-date.
Important: You must be a connected modem user to access this feature. If you do not have access, visit our Request Vehicle Access topic for steps.
To check for Vehicle Health Alerts:
- Open the Ford app.
- Select the tool icon to access the Service dashboard.
Any active and available vehicle health alerts will appear toward the top of your service dashboard.
If you experience any issues, contact Ford app support using the Account > Help options.
If you need additional help understanding your alert, you can contact your Ford Dealer.
*Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.
The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.