Ford BlueCruise* Frequently Asked Questions

Get answers to commonly asked questions about Ford BlueCruise, the advanced hands-free driving technology. Learn how BlueCruise works, its features, availability, and more.

General Frequently Asked Questions (FAQs)

What are the benefits of Ford BlueCruise hands-free driving?

Ford BlueCruise builds on available driver-assist technologies to help reduce driver fatigue by allowing for hands-free driving on prequalified sections of highways called Hands-Free Blue Zones that make up over 200,000 kilometres (kms) of North American roads. However, you must keep an eye on the road and that is monitored with a driver-facing camera.

How do I check Hands-Free Blue Zone coverage in my area prior to purchasing Ford BlueCruise?

Hands-Free Blue Zones are available on over 200,000 kms of highways across North America. Visit the BlueCruise homepage for an interactive coverage map of the Hand-Free Blue Zones

Was Ford BlueCruise added when I purchased my vehicle?

You can purchase a vehicle equipped with Ford Co-Pilot™ Active 2.0 Prep Kit, which has the hardware for Ford BlueCruise. The software for Ford BlueCruise can be purchased later through the Ford Connected Services page.  The Ford Co-Pilot360 Active 2.0 Prep Package also includes the latest iteration of park-assist technologies, to give you some peace of mind when parking your vehicle. Visit the Ford Smart Technology webpage for more information. 

Can I still use Ford BlueCruise if I did not get the Ford Co-Pilot Active 2.0 Prep Kit when I purchased my vehicle? 

Ford BlueCruise is only available if the Ford Co-Pilot Active 2.0 Prep Kit was installed at the factory.

Data Privacy FAQs

What is Ford's position on the collection of data from the car?

Ford is committed to protecting customer privacy, ensuring transparency, and obtaining appropriate consent in the collection and use of all customer data.

Do I get a chance to approve Ford's access to or use of my data?

Yes. Ford is committed to protecting your privacy and ensures appropriate consent is obtained in the collection and use of all customer data.

Are there cases where Ford vehicles wirelessly transmit speed or location information?

Yes. Ford can receive speed and location data from connected vehicles if you provide appropriate consent.

How does Ford's technologies wirelessly transmit data?

Ford vehicles wirelessly transmit data in various ways, depending on the feature or service, such as: 

  • Wi-Fi
  • Embedded modem cellular modem
  • Wired or plugged-in cellular devices
  • Cellular connection brought in from your devices using Applink

What types of driving history information can be collected by these technologies?

  • Data described that is collected onboard the vehicle.
  • Data is only available with direct physical access to the vehicle such as performing service.
  • The date for SYNC and wireless software updates is only provided to Ford or a third-party service provider in order to fulfill your request after you agree to provide the data, which is transferred through a cellular modem.

Is Ford concerned that law enforcement agencies could retrieve stored data and violate a person's privacy?

Ford is committed to protecting our customers' privacy. If Ford does not have the customer's data, we would require consent from the owner of the vehicle to provide data based on sufficient legal authority such as valid subpoena, court order, or law enforcement warrant.

Additional Information

What is BlueCruise?

*Driver-assist features are supplemental and do not replace the driver’s attention, judgment, and need to control the vehicle. BlueCruise is a hands-free highway driving feature. Only remove hands from the steering wheel when in a Hands-Free Blue Zone. Always watch the road and be prepared to resume control of the vehicle. It does not replace safe driving. Requires purchased three‑year connected service plan with regular map updates, FordPass® App, and modem activation.