Ford BlueCruise* Frequently Asked Questions

Ford BlueCruise allows for true hands-free driving on pre-qualified sections of divided highways referred to as Blue Zones. Learn more about BlueCruise in the Frequently Asked Questions (FAQs) below.

Contents

Select a link below to be taken to a specific section of the FAQs:

General BlueCruise FAQs
BlueCruise Availability, Price, and Renewal FAQs
BlueCruise Data Privacy FAQs


General BlueCruise FAQs

What is BlueCruise?

Available Ford BlueCruise helps make highway driving less stressful and more enjoyable over long road trips, daily commutes, or in stop-and-go traffic. BlueCruise enables hands-free highway driving on 97% of controlled-access highways (interstates, freeways, expressways) in areas called Hands-Free Blue Zones across the U.S. and Canada. Built on existing technologies like Adaptive Cruise Control and Lane Centering Assist, Ford BlueCruise works collaboratively with the driver, helping reduce fatigue while allowing the driver to remain in control.

Why is BlueCruise so impressive?

Highway driving can feel like a chore, especially in traffic or on long trips. Ford BlueCruise helps make driving less stressful while helping make it a little easier to connect with passengers and enjoy the scenery in front of you.

What vehicles is BlueCruise available on?

BlueCruise is currently available on the Mustang Mach-E, F-150 and F-150 Lightning, and Expedition.

What is the difference between BlueCruise versions 1.0, 1.2, and 1.3?

BlueCruise 1.0
Builds on available Adaptive Cruise Control and Lane Centering to add hands-free driving capabilities on pre-qualified sections of divided highways called Hands-Free Blue Zones.  

BlueCruise 1.2 
New features include In-Lane Repositioning (which can give you more space by subtly shifting away from vehicles in adjacent lanes) and Lane Change Assist (tapping your turn signal to initiate a hands-free lane change). 

BlueCruise 1.3
It helps you stay engaged longer in hands-free mode by improving performance, with a greater ability to navigate narrow lanes and curves.

What is the difference between BlueCruise and Ford Co-Pilot360* Technology?

Ford Co-Pilot360 Technology is a suite of available Advanced Driver Assistance Features to help keep you in command of your vehicle. BlueCruise builds on these technologies to provide hands-free highway driving capability.

Why allow BlueCruise to operate at higher than legal speed limits?

BlueCruise will operate down to a complete stop during stop-and-go traffic and will go up to 130 kilometres (km) per hour, which we think is appropriate based on the range of speed limits on various highways in the U.S. and Canada.

Will BlueCruise navigate to a destination?

No, BlueCruise is designed to work on pre-qualified divided highways known as Hands-Free Blue Zones. We plan to keep improving its capabilities, including adding more Blue Zones. 

How does BlueCruise adapt based on changes in traffic flow?

BlueCruise enhances your driving experience on motorways, making your journey more comfortable. This is especially true in a traffic jam as BlueCruise supports the driver in all traffic flows, even at a full standstill of vehicles. Depending on how long the vehicle has not been moving, the system will either reengage BlueCruise by itself or you will have to press the resume button on the steering wheel. This applies to cruising at high speeds for long journeys as well.

Does the driver need to touch the steering wheel during hands-free mode?

No. A driver-facing camera will check the driver’s eyes and head position to help keep attention focused on the road ahead. If they are not paying attention, the vehicle will provide both visual and audio signals to maintain attention and eventually slow down until they refocus their attention on the road ahead.

What is the difference between BlueCruise and Adaptive Cruise Control with Lane Centering?

BlueCruise builds on Adaptive Cruise Control allowing you to drive hands-free while keeping you in your lane.  

How does the vehicle know if your eyes come off the road?

A driver-facing camera in the instrument cluster monitors eye gaze and head position to help ensure the driver’s eyes remain on the road. 

What happens if you do not pay attention to the road?

When you take your eyes off the road, the system will send repeated audio warnings to take back steering control. If drivers do not respond to repeated audio warnings to take back steering control, BlueCruise will slow to less than 10 mph if lane lines are detected or stop completely if not. We believe this is an effective way to re-engage drivers based on decades of developing and studying Advanced Driver Assistance Systems (ADAS) warnings. 

Will you continue to improve this system?

We will continue to improve the Ford BlueCruise experience through software updates. We are not tied to product improvements based on model years.  

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BlueCruise Availability, Price, and Renewal FAQs

How can I verify if I have BlueCruise available?

You can verify your BlueCruise access and status, as well as renew the service, through your FordPass and Ford Account under the Connected Services tile. If the vehicle has BlueCruise capabilities, it will appear here and include the status as well as the date the BlueCruise active service plan began.

Is BlueCruise free or is it a subscription?

At the time of order, a 90-day free trial of BlueCruise is included on vehicles that are equipped with BlueCruise hardware. Three (3) years of BlueCruise service is available for purchase on Ford vehicles equipped with BlueCruise hardware. 

Once the BlueCruise service plan expires, you can purchase a 1-year or monthly subscription at www.ford.ca/connectedservices

What will the cost be in the future?

Pricing is subject to change.

What if I do not want to renew BlueCruise?

If you choose not to use BlueCruise, you can still continue to experience a variety of driver-assist features including Adaptive Cruise Control and Lane Centering.

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 BlueCruise Data Privacy FAQs

Does the driver-facing camera take video or photos of the driver?

No, the driver-facing camera does not record video or photos of the driver. Additionally, the data it collects does not leave the camera itself.

Is the driver-facing camera data stored on the electronic data recorder in crashes?

This data is not shared off-board and is only stored on the electronic data recorder for a few seconds before a crash if the vehicle’s airbags are deployed.

What is Ford's position on the collection of data from my Ford vehicle?

Ford is committed to protecting your privacy, ensuring transparency, and obtaining appropriate consent in the collection and use of all customer data.

Do I need to opt-in for Ford to capture any data?

With all of our connected products, you can opt out of sharing your driving data with Ford through their SYNC settings. Once you accept connectivity terms and conditions, these settings are turned on.

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Additional Information

What is BlueCruise?
How do I enable and use Ford BlueCruise?


*Driver-assist features are supplemental and do not replace the driver’s attention, judgment, and need to control the vehicle. BlueCruise is a hands-free highway driving feature. Only remove your hands from the steering wheel when in a Hands-Free Blue Zone. Always watch the road and be prepared to resume control of the vehicle. It does not replace safe driving.

**The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.