How do I start a Ford Connected Navigation Services subscription?
Connected Services subscriptions must be activated in your account via the Ford website or the FordPass®* App.
Important:
- Before you activate a Connected Services subscription, you must activate your vehicle's modem via FordPass.
- The subscription cannot be transferred or refunded if you sell or trade in your vehicle.
Select your preferred enrollment method from the drop-down options below for instructions.
The FordPass App
- Log in to the FordPass App.
- Tap Vehicle.
- Scroll down to Connected Services.
- Select Add on the Connected Navigation tile.
- Review the available plan(s), select the one you would like to purchase, and proceed to complete the payment process.
The Ford Website
- Log in to your Ford Account.
- Select Connected Services in the Vehicle tile.
- Choose Renew.
- Review the available plan(s), select the one you would like to purchase, and choose Next.
- Read and agree to the Terms and Privacy Policy.
- Select the Continue to payment button.
- Enter your payment method and choose Confirm Purchase.
Note: The Confirm Purchase button will only be enabled once the Terms and Privacy Policy have been agreed to and the box is selected.
Once Confirm Purchase is chosen, an order confirmation will appear on the screen, and an email will be sent to you stating that your order has been received. You will receive another email once payment has been processed and the order is complete.
Additional Information
What is the Ford Connectivity Package?
*FordPass® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.