What is SiriusXM radio, and how do I use it in my Ford vehicle?

SiriusXM®* is a satellite radio service that offers over 150 channels of digital-quality music, sports, news, talk, and entertainment programming. You can access and control your favourite stations using your vehicle's infotainment system or hands-free voice commands.

Select one of the following links to be taken to a specific section:

SiriusXM Versions | Getting Started with SiriusXM | SiriusXM Subscriptions | Troubleshooting SiriusXM

SiriusXM Versions

Depending on your Ford vehicle model, year, and infotainment system, you can access different versions of SiriusXM. Choose a version from the drop-down options below to learn more about it.

SiriusXM Radio Platinum Plan

SiriusXM Radio's Platinum Plan delivers the ultimate entertainment experience, offering an extensive lineup of ad-free music, premium sports coverage with live play-by-play from every major sport, and exclusive talk, comedy, and news. Whether you are listening on your vehicle's satellite radio, on the go via the SiriusXM mobile app, or at home on your smart devices, SiriusXM seamlessly connects you to your favourite artists, hosts, and teams.

SiriusXM Travel Link

With SiriusXM Travel Link, you get detailed information seamlessly integrated into your vehicle’s navigation system.

Depending on the terms of your subscription, you may receive one or more of the following:

  • Weather updates
  • Fuel prices
  • Movie listings
  • Sports scores
  • Stock information
  • Electric vehicle charging information
  • Parking information

For more information and to subscribe, visit the SiriusXM website or contact SiriusXM at 1-888-539-7474.

SiriusXM with 360L

The SiriusXM with 360L** audio platform provides you with access to hundreds of channels, including exclusive streaming channels and on-demand content you will not find anywhere else. It is delivered through your vehicle’s onboard modem or through a connected smartphone. 

It also provides:

  • Curated audio recommendations based on your listening history and selected favourites.
  • The ability to set up individual listener profiles for different users.

Note: Vehicles that have Ford Digital Experience†, SYNC 4A††, or SYNC 4, are equipped with SiriusXM with 360L. 

To learn more about SiriusXM plans, visit the SiriusXM website.

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Getting Started With SiriusXM

Before you begin, you must verify if your Ford vehicle is equipped with SiriusXM. Select a drop-down option below to check your vehicle's status using our Vehicle Identification Number (VIN) lookup tool, or to find your Electronic Serial Number (ESN) or Radio ID.

SiriusXM VIN Lookup

  1. Go to the SiriusXM VIN lookup tool website.
  2. Enter your VIN in the Your VIN field.

    Note: If you need assistance locating your VIN, refer to the Where can I find my VIN? article. 
     
  3. Select Submit.

A new page will appear with your vehicle's SiriusXM information. You can also activate SiriusXM through the activation tab on this page if needed. 

Locating your ESN or Radio ID

Important: Ensure your vehicle is running and in Park (P) in an open, well-ventilated, and safe area before you begin.

Based on your vehicle's infotainment system, follow the steps below to find your ESN or Radio ID. If you need assistance identifying your SYNC generation, refer to the What SYNC version do I have? article.

Note: Actual screens and instructions may vary. See your Owner’s Manual for information specific to your vehicle.

Infotainment SystemESN IdentificationDirections for Locating the ESN
Ford Digital Experience†
  • The Infotainment ESN starts with "1SE."
  • The Onboard Modem ESN starts with "1TR."

Note: The SiriusXM ESN is referred to as the "SiriusXM Radio ID." 

  1. Tap Apps or the Vehicle icon on your Ford Digital Experience screen.
  2. Select Settings.
  3. Swipe up on the Settings menu and choose System.
  4. Swipe up on the System menu and select About infotainment system.
  5. Scroll up or down on the list to view the appropriate:
    • Infotainment Serial Number.
    • SiriusXM Radio ID.
    • Onboard Modem Serial Number.
SYNC®†† 4A

The ESN for SYNC Navigation map updates should start with a "V" or a "W."

Note: The SiriusXM ESN is referred to as the "Radio ID Number" and the "SiriusXM Radio ID."
 

For SYNC Navigation Map Updates:

  1. Tap Settings or the Home icon on your vehicle's SYNC screen.
  2. Select General.
  3. Choose About SYNC.

For SiriusXM:

  1. Tune to channel "0" on your vehicle's SYNC screen.
  2. Select SXM Now Playing.
  3. Scroll to and choose Help and Support.
SYNC 4

Navigation map updates should start with a "V" or a "W."

Note: The SiriusXM ESN is referred to as the "Radio ID Number" and the "SiriusXM Radio ID."

For SYNC Navigation Map Updates:

  1. Tap Settings on your vehicle's SYNC screen.
  2. Select General.
  3. Choose About SYNC.
  4. Scroll down until you see the SYNC Serial Number (ESN).

For SiriusXM:

  1. Tune to channel "0" on your vehicle's SYNC screen.
  2. Select SXM Now Playing.
  3. Scroll to and choose Help and Support.
SYNC 3

The ESN for SYNC Navigation map updates should start with a "V" or a "W."

Note: The SiriusXM ESN is referred to as the "Radio ID Number" and the "SiriusXM Radio ID."

For SYNC Navigation Map Updates:

  1. Tap Settings on your vehicle's SYNC screen.
  2. Select General Settings.
  3. Choose About SYNC.

For SiriusXM:

  • Option 1:
    1. Tap Settings on your vehicle's SYNC screen.
    2. Choose Sirius.
  • Option 2:
    1. Tap Audio on your vehicle's SYNC screen.
    2. Select Sirius.
    3. Tune the satellite radio to channel "0."

Note: If you have a 2016 model year vehicle and the navigation map ESN does not display, you must perform a SYNC software update to version 3.0 or newer.

SYNC with MyFord Touch®

The ESN for SYNC Navigation map updates should start with a "V" or a "W."

Note: The SiriusXM ESN is referred to as the "Radio ID Number" and the "SiriusXM Radio ID."

For SYNC Navigation Map Updates:

  1. Tap Settings on your vehicle's SYNC screen.
  2. Select Help.
  3. Choose System Info. 

The ESN will be displayed on the System Info screen. 

For SiriusXM: 

Tune to channel "0" on your SYNC system. The ESN will display on your screen.

SYNC with Voice-Activated Navigation

The ESN for SYNC Navigation map updates should start with a "V" or a "W."

Note: The SiriusXM ESN is referred to as the "Radio ID Number" and the "SiriusXM Radio ID."

For Next-Generation Navigation:

  1. Press the Info button, which is the lowercase "i" with a square around it.
  2. Tap System Info on your vehicle's touchscreen.

The ESN will display on your screen.

For Navigation "P" Version:

  1. Press the Menu button on the left side of the vehicle's SYNC screen.
  2. Tap System Information.
  3. Use the arrows on the touchscreen to locate the ESN.
SYNC Gen 1

The ESN for SYNC Navigation map updates should start with a "V" or a "W."

Note: The SiriusXM ESN is referred to as the "Radio ID Number" and the "SiriusXM Radio ID." 

For SYNC Navigation Map Updates:

  1. Press the Menu button on your system.
  2. Use the up and down arrows to scroll until you see System Info.
  3. Press OK.
  4. Use the up and down arrows to locate the ESN.

For SiriusXM:

Simultaneously press and hold the Sirius and Preset 1 buttons on your vehicle's SYNC system to view the ESN.

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SiriusXM Subscriptions

If your Ford vehicle is equipped with SiriusXM, you may be eligible for a trial subscription‡ or able to purchase a pre-paid multi-year Extended Service Subscription‡‡. Select a drop-down option below to learn more about SiriusXM subscription options.

SiriusXM Trial Subscription

If your vehicle is equipped with SiriusXM, your trial subscription will start automatically on the vehicle's sale date. New Ford vehicles that are model year 2021 and later come with a 3-month all-access trial subscription.

Visit the SiriusXM website or call SiriusXM Customer Support at 1-888-539-7474 if you need assistance setting up your complimentary trial or renewing your subscription. You will need to provide your ESN or account number when contacting SiriusXM.

SiriusXM Extended Service Subscription

A SiriusXM Extended Service Subscription is an optional add-on available at the time of a new vehicle order. This subscription provides 3 years of the SiriusXM Platinum Plan and streaming audio services, including ad-free music, sports, news, comedy, and talk.

This Extended Service Subscription is available through your Ford Dealer for $299. This delivers over $700 in savings compared to the standard monthly pricing offered through SiriusXM separately (priced at $1,080).

Important: Pricing is subject to change.

This extended subscription is available on the following Ford 2026 vehicles: 

  • F-150®
  • Super Duty®
  • Ranger®
  • Explorer®
  • Mustang Mach-E®
  • Maverick®
  • Bronco®
  • Bronco Sport®
  • Expedition®

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Troubleshooting SiriusXM

If your vehicle is equipped with Ford Digital Experience†, SYNC 4A††, or SYNC 4, follow the steps in the table below to ensure your SiriusXM subscription is active before troubleshooting. If your vehicle is equipped with any other generation of SYNC, contact SiriusXM at 1-888-539-7474 for support.

Notes: 

  • If you need assistance identifying your SYNC generation, refer to the What SYNC version do I have? article.
  • Actual screens and instructions may vary. See your Owner’s Manual for information specific to your vehicle.
  • If you have recently activated your subscription, have a refresh signal sent from SiriusXM to refresh your hardware.

Ford Digital Experience

SYNC 4A

SYNC 4

  1. Select Radio.
  2. Press the current source (e.g., AM, FM, or SiriusXM radio) on the top left of the display screen and choose SiriusXM.
  3. Press the person icon.
    • If active: The screen will display the active subscription details.
    • If inactive: A button will appear on the right-hand side of the screen to subscribe. 
  1. Select the Home icon to go to Radio.
  2. Select SiriusXM.
  3. Tap the Settings icon on the right side of the display screen, across from the channel name and number.
    • If active: The screen will display an option that says "Subscribed."
    • If inactive: The screen will display a pencil icon. 
  1. Select Audio.
  2. Choose Sources.
  3. Press SiriusXM.
  4. Select the person icon on the top center of the display screen to open the SiriusXM settings.
    • If active: The screen will display a list of subscription details.
    • If inactive: The screen will display an option to subscribe. 

If your subscription is inactive, or you need further assistance, contact SiriusXM at 1-888-539-7474.

If you have an active subscription and are still missing SiriusXM channel(s), select the drop-down option below that most accurately describes your concern. 

Multiple Channels Are Not Playing From 1 to 699

Important: Ensure your vehicle is running and in Park (P) in an open, well-ventilated, and safe area before you begin. Also, ensure there is nothing on or above the antenna (e.g., overhead foliage, ceilings, etc.).

If you are missing a wide range of channels from 1 to 699, tune to channel 1. If channel 1 does not work, move your vehicle to another location and try again.

If your concern is still not resolved, contact the Customer Relationship Centre using our Live Chat option or by calling 1-800-565-3673. 

Multiple Channels Are Not Playing From 700 and Above

Important: Ensure your vehicle is running and in Park (P) in an open, well-ventilated, and safe area before you begin. Also, ensure there is nothing on or above the antenna (e.g., overhead foliage, ceilings, etc.).

If you are missing multiple channels from 700 and above, make sure both Vehicle Connectivity and SiriusXM are switched on.

If your concern is still not resolved, contact the Customer Relationship Centre using our Live Chat option or by calling 1-800-565-3673. 

One Specific Channel Is Not Playing

If you are missing one specific channel from SiriusXM, contact the Customer Relationship Centre at 1-800-565-3673 with your SiriusXM Electronic Serial Number (ESN).

Note: If you need assistance locating your ESN, refer to the Getting Started With SiriusXM section of this article. 

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Additional Information

What SYNC version do I have?
How do I use voice commands?

*All SiriusXM services require a subscription. Service subject to the SiriusXM Customer Agreement and Privacy Policy; visit www.siriusxm.ca to see complete terms and how to cancel, which includes calling 1-888-539-7474. Some services, content, and features are subject to device capabilities, an active data connection enabled in the vehicle and location availability. All fees, content and features are subject to change. Content varies by subscription plan.

**All SiriusXM services require a subscription. Service subject to the SiriusXM Customer Agreement and Privacy Policy; visit www.siriusxm.ca to see complete terms and how to cancel, which includes calling 1-888-539-7474. Some services, content, and features are subject to device capabilities, an active data connection enabled in the vehicle and location availability. All fees, content and features are subject to change. Content varies by subscription plan. Certain features and/or content may not be available unless an active data connection is enabled in the vehicle. Content varies by SiriusXM subscription plan. Some features may not be available while driving.

†Some Ford Digital Experience features require a Connectivity plan. Don’t drive while distracted or while using handheld devices. Use voice operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all 
phones.

††Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

‡Trial subscriptions will stop at the end of the 3-month trial period unless you decide to purchase a new plan. Please see our Customer Agreement for complete terms and how to cancel, which includes calling us at 1-833-838-7840. We collect and use personal information according to our Privacy Policy. All terms, content, features and programming are subject to change. Channel lineup varies by plan.

‡‡Available on certain eligible SiriusXM-equipped vehicles only. Taxes Extra. Subject to applicable law, the Extended Service Plan is non-refundable and is not transferable to another vehicle.

SiriusXM and related logos are trademarks of Sirius XM Radio Inc. and its respective subsidiaries.