How do I log in to my Ford account?
You can log in to your Ford account using the Ford website or the Ford app, using the steps below.
Important:
- Your login credentials are the same through the Ford website or the Ford app.
- You must already have created a Ford account or a Ford app account to log in.
Signing in to Your Ford Account
Choose your preferred sign-in method from the drop-down options below to learn how to sign in to your Ford account.
Through the Ford Website Using a Computer
- Go to ford.ca.
- Select the Account icon.  
- Click Sign In.
- Enter your email address and password.
- Choose Sign In.
You are now signed in and can navigate Ford.ca through a customized experience tailored to your account.
If you experience any issues, contact the Customer Relationship Center at 1-800-565-3673 or through our Live Chat option.
Through the Ford Website Using a Mobile Device
- Go to ford.ca.
- Tap the Menu dropdown.
- Select My Account.
- Choose Sign In.
- Enter your email address and password.
- Tap Sign In.
You are now signed in and can navigate Ford.ca through a customized experience tailored to your account.
If you experience any issues, contact the Customer Relationship Center at 1-800-565-3673 or through our Live Chat option.
Through the Ford App
- Open the Ford app.
- Select Sign In.
- Enter your email address and password.
- Tap Sign In.
You are now signed in to your account through the Ford app. You will remain logged in on your device unless you manually log out of the Ford app.
If you need additional assistance, contact Ford app support through the Ford app by selecting Account > Help.
Additional Information
How do I change the email associated with my Ford account?
How do I reset the password to my Ford account?
How do I delete my Ford account?
The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.