How do I contact Ford of Canada?
You can contact a representative at the Ford Customer Relationship Centre through any of the methods shown in the following table.
Note: If you are contacting us about a specific vehicle, have the vehicle's current mileage and Vehicle Identification Number (VIN) ready.
| Ford Customer Relationship Centre Contact Methods | |
| Phone | Contact the Telecommunication Relay Service by dialing 711. Monday – Friday: 8:30 a.m. – 11:00 p.m. EST | Saturday: 8:00 am – 8:00 pm EST |
| Chat | Select Start Chatting on the Contact Us page of ford.ca. Monday – Friday: 8:00 a.m. – 8:00 p.m. EST |
| Email Address | Ford of Canada Email Form |
| Address | Ford Motor Company of Canada Limited The Canadian Road P.O. Box 2000 Oakville, Ontario, Canada L6J 5E4 |
If you need to have your vehicle diagnosed or repaired, contact your Ford Dealer to make an appointment.
Additional Information
Who do I contact for help with Connected Services?
How do I contact Ford app support?
How do I contact the Ford Rewards?
How do I contact Roadside Assistance?
How do I contact Ford Credit?
How do I contact Ford Protect?