
Find help for a specific vehicle
Get useful information about a vehicle and its features. You can also find the Owner’s Manual and other key details.
Support Topics
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Connected Services
Stay connected to what matters with Wi-Fi, Apps, Maps, infotainment, and more.
Connected Services
Stay connected to what matters with Wi-Fi, Apps, Maps, infotainment, and more.
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FAQs
Your Ford vehicle (2016 model year and newer) has one of the following technology systems:
- Ford Digital Experience
It’s our latest in-vehicle technology, featuring an updated cluster, in-dash screen, and integrated Google apps and services like Google Assistant, Google Maps, and more on Google Play. It also offers 5G connectivity. - SYNC 4/4A
With this in-vehicle technology, you're in good hands. It features cord-free phone connection, available connected navigation options, available enhanced voice recognition, and software updates. - SYNC 3
Stay connected while driving with fully integrated voice-activated communications, entertainment, and information systems. - SYNC with MyFord Touch
Our first system to introduce a touchscreen, available voice-activated navigation, and more.
The Ford Digital Experience is a new spin on our in-vehicle technology. We’ve updated the cluster and in-dash screen while also integrating Google apps and services like Google Assistant, Google Maps, and more on Google Play. It also offers 5G connectivity.
Check here to see if your vehicle’s SYNC or maps need an update.
Visit our how-to article to identify your Ford app experience and add your vehicle.
Visit our map updates how-to article to identify your SYNC version and learn how to receive map updates—some are sent automatically, while others may require an online request.
Any Bluetooth®-enabled smartphone or tablet manufactured after 2012 is compatible with SYNC 3, 4/4A or Ford Digital Experience.