What is the technology system in my vehicle?

Your Ford vehicle (2016 model year and newer) has one of the following technology systems: Ford Digital Experience It’s our latest in-vehicle technology, featuring an updated cluster, in-dash screen, and integrated Google apps and services like Google Assistant, Google Maps, and more on Google Play. It also offers 5G connectivity. SYNC 4/4A With this in-vehicle technology, you're in good hands. It features cord-free phone connection, available connected navigation options, available enhanced voice recognition, and software updates. SYNC 3 Stay connected while driving with fully integrated voice-activated communications, entertainment, and information systems. SYNC with MyFord Touch Our first system to introduce a touchscreen, available voice-activated navigation, and more. Find out which SYNC version you have >

How does the Ford Digital Experience compare to SYNC® technology?

The Ford Digital Experience is a new spin on our in-vehicle technology. We’ve updated the cluster and in-dash screen while also integrating Google apps and services like Google Assistant, Google Maps, and more on Google Play. It also offers 5G connectivity.

How do I check for SYNC updates?

Check here to see if your vehicle’s SYNC or maps need an update.

How do I add my vehicle to the Ford app?

Visit our how-to article to identify your Ford app experience and add your vehicle.

How do I get the latest map updates for my SYNC Navigation System?

Visit our map updates how-to article to identify your SYNC version and learn how to receive map updates—some are sent automatically, while others may require an online request.

What phones are compatible with SYNC 3, 4/4A or Ford Digital Experience?

Any Bluetooth ® -enabled smartphone or tablet manufactured after 2012 is compatible with SYNC 3, 4/4A or Ford Digital Experience.

Which vehicles can get software updates?

Software updates are possible for Ford vehicles with in-vehicle technology of SYNC ® 4 or higher. You can confirm your SYNC version here.

Why do I have to schedule an update?

Some updates require your vehicle to be parked with the ignition off for a short period of time, with only a two-minute window to cancel, should you need it. When you set a recurring schedule , you can ensure that these updates occur when you are not driving (e.g., overnight, during work, etc.). You’ll get an in-vehicle reminder before the update takes place.

Can I change my software update settings?

Yes, but it is not recommended. With Automatic Updates on, you will have a seamless update experience and receive the latest features and enhancements without missing a step.

Can I cancel a software update once it begins?

No, you cannot cancel a software update once it has started.

What do I do if I need help with a software update?

You can contact the Customer Relationship Centre , and someone will be happy to walk you through the process, or you can contact your dealer.

Is there a cost for software updates?

You will be notified if a Software Update has a cost associated with it.

What else should I know about software updates?

Keep an eye out for software update icons that might show up on your in-vehicle screen. These icons will inform you about your update once it is clicked. You can learn more about Software Updates here.

What is Ford BlueCruise?

Ford BlueCruise is a hands-free highway driving technology. This available driver-assistance feature builds on existing technologies, like Adaptive Cruise Control and Lane Centering Assist, to enable hands-free driving. BlueCruise helps make driving less stressful and more enjoyable, whether on a long road trip or daily commute.

How do I get the latest version of BlueCruise updates and maps?

Turn on automatic software updates and set a recurring update schedule , both of which can be done on your in-vehicle screen under Settings > Software Updates. Setting a recurring schedule is especially important for receiving updates that must happen while your vehicle is parked, like new BlueCruise versions. For help, visit our article on how to set a schedule.

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FAQs

Technology

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BlueCruise

Your Ford vehicle (2016 model year and newer) has one of the following technology systems:

Ford Digital Experience
It’s our latest in-vehicle technology, featuring an updated cluster, in-dash screen, and integrated Google apps and services like Google Assistant, Google Maps, and more on Google Play. It also offers 5G connectivity.
SYNC 4/4A
With this in-vehicle technology, you're in good hands. It features cord-free phone connection, available connected navigation options, available enhanced voice recognition, and software updates.
SYNC 3
Stay connected while driving with fully integrated voice-activated communications, entertainment, and information systems.
SYNC with MyFord Touch
Our first system to introduce a touchscreen, available voice-activated navigation, and more.

Find out which SYNC version you have >

Find help for a specific vehicle

Get useful information about a vehicle and its features. You can also find the Owner’s Manual and other key details.

Additional Support

Connected Services

Stay connected to what matters with Wi-Fi, Apps, Maps, infotainment, and more.

Learn More

Connected Services

Stay connected to what matters with Wi-Fi, Apps, Maps, infotainment, and more.

Learn More

Ford Rewards

Earn and redeem Points toward future service, exclusive offers, accessories, and even your next Ford vehicle.

Learn More

Ford Protect

Get peace of mind with the right service or maintenance plan, 100% backed by Ford.

Learn More

FAQs

Technology

Software Updates

BlueCruise

Your Ford vehicle (2016 model year and newer) has one of the following technology systems:

Ford Digital Experience
It’s our latest in-vehicle technology, featuring an updated cluster, in-dash screen, and integrated Google apps and services like Google Assistant, Google Maps, and more on Google Play. It also offers 5G connectivity.
SYNC 4/4A
With this in-vehicle technology, you're in good hands. It features cord-free phone connection, available connected navigation options, available enhanced voice recognition, and software updates.
SYNC 3
Stay connected while driving with fully integrated voice-activated communications, entertainment, and information systems.
SYNC with MyFord Touch
Our first system to introduce a touchscreen, available voice-activated navigation, and more.

Find out which SYNC version you have >

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FAQs

What is the technology system in my vehicle?

How does the Ford Digital Experience compare to SYNC® technology?

How do I check for SYNC updates?

How do I add my vehicle to the Ford app?

How do I get the latest map updates for my SYNC Navigation System?

What phones are compatible with SYNC 3, 4/4A or Ford Digital Experience?

How can we help you today?

Find help for a specific vehicle

Support Topics

Getting Started

Maintenance

Technology

Electric

Getting Started

Maintenance

Technology

Electric

FAQs

What is the technology system in my vehicle?

How does the Ford Digital Experience compare to SYNC® technology?

How do I check for SYNC updates?

How do I add my vehicle to the Ford app?

How do I get the latest map updates for my SYNC Navigation System?

What phones are compatible with SYNC 3, 4/4A or Ford Digital Experience?