Customer Support & FAQs
You can find answers to all your Ford Credit questions here. If you can't find what you are looking for or
require further assistance, please contact us directly.
At Ford Credit, we're dedicated to making your financing experience as satisfying as possible. Choose from a variety of ways to contact us so that we can provide you with the information and answers you need.
Monday-Thursday, 7AM - 9PM CT
Friday, 7AM - 6PM CT
Saturday, 8AM - 2PM CT
For the hearing impaired: Please contact the Telecommunications relay service by dialing 711.
This page is for individual Ford Credit Customers.
For commercial vehicle fleets or leasing, please visit our Commercial Financing Page.