Ford Credit Customer Support and FAQs

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Speak to a customer service representative




For the hearing or speech-impaired:

Please contact the telecommunications relay service by dialing 711.


Fill out this secure form and a representative will reply within 24-48 hours.

Customer Support Hours: 

Monday-Thursday : 8 a.m – 7 p.m. (CST) 

Friday: 8 a.m. - 6 p.m. (CST)

Saturday : 8 a.m – 2 p.m. (CST) 

Sunday : Closed

*Please ask your representatives for language assistance if you prefer to speak in a language other than English or French.