Other FAQs

  • Does Ford Credit provide any assistance in the event of a natural disaster?

    If you have been affected by a natural disaster, please call us at 1-877-636-7346.

  • Where can I find product recall information?

    For product recall information, please contact your dealership or visit www.ford.ca/service/customersupport. 

  • What if I still need help?

    If you did not find what you needed here or have additional questions, please contact us.
FAQ Home

Contact Us

At Ford Credit, we're dedicated to making your financing experience as satisfying as possible. Choose from a variety of ways to contact us so that we can provide you with the information and answers you need.

Email
Phone

1-877-636-7346 Monday-Friday, 7AM -8PM CT For the hearing impaired: Please contact 1-888-767-5996

Mail
If you need to send documents by mail, please contact us by phone or e-mail in order for us to provide the proper mailing address.

This page is for individual Ford Credit Customers.

For commercial vehicle fleets or leasing, please visit our Commercial Financing Page.