Purchase FAQs

  • What programs are offered to help maintain my vehicle or protect it from damage?

    Ford Credit provides access to a variety of different programs to help protect your vehicle from damage. For more information, visit Vehicle Protection.

  • How do I make a principal-only payment?

    Log in to Account Manager to make a principal-only payment. 

Contact Us

At Ford Credit, we're dedicated to making your financing experience as satisfying as possible. Choose from a variety of ways to contact us so that we can provide you with the information and answers you need.


1-877-636-7346 Monday-Friday, 7AM -8PM CT For the hearing impaired: Please contact 1-888-767-5996

If you need to send documents by mail, please contact us by phone or e-mail in order for us to provide the proper mailing address.

This page is for individual Ford Credit Customers.

For commercial vehicle fleets or leasing, please visit our Commercial Financing Page.